THE GUIDE TO INTERNATIONAL WORK SUCCESS: Making Foreign Employment a Dream Come True by Shannon Roxborough (Copyright (c) 1997) Without a doubt, accepting a work assignment abroad could be one of the most challenging and potentially rewarding experiences of your life. However, keep in mind that a large percentage of foreign assignments end in disaster. To get an inside, objective look, we talked with Brad Hams, an American who moved abroad to become President of MFD de Mexico and successfully developed the company in Mexico. Use this brief guide to make your transition smooth sailing. 1.) Learn Some of the Language. Especially if you will be working extensively in Latin America, take the time to learn at least some of the language before you get entrenched. "If I had only taken two to four weeks prior to my assignment to study Spanish, I would have been more successful and enjoyed my first year a lot more," says Hams. He attributes his near-fluency now to his wife, and The Spanish Language Institute, an immersion language school in Cuernavaca. 2.) Learn Some of the History. The cultural differences between countries have a great deal of impact on how people relate to foreigners both socially and in business. A good deal of frustration can be avoided if one learns of those differences and the history behind them. Simply reading a few books and speaking to some native of the country in which you will be working will help tremendously. 3.) Learn the Business Culture. For example, the social aspects of doing business are far more important in Latin America than in the Commonwealth countries. Many Latins are turned off by expats who want to immediately "get down to business." After a two hour meal where business is only discussed during the last ten minutes, the American may be thinking "what a waste of time!" The Latin, on the other hand, will feel that a great deal was accomplish toward understanding his counterpart and establishing trust. To gather information about the business culture, Hams suggests joining local groups such as the Chamber of Commerce, and speaking to foreign executives who have worked in the country for a few years. 4.) Learn What Motivates People. In Mexico, for example, management is far more centralized than in the Commonwealth countries. Due to this and other cultural factors, many managers become frustrated because they feel their staff has a lack of initiative. "The workers in Mexico are in fact some of the most motivated and delightful people with whom I have had the privilege of working," says Hams. "One simply has to learn the nuances of motivating people in a different culture." 5.) Learn About the Wage Systems. Especially if you will be managing people, you must learn something of wage systems and laws. "They are very different than in the commonwealth countries," warns Hams. "and have a great impact on labor costs and productivity. Because wages are lower, don't automatically assume that your labor costs will be dramatically reduced". 6. Learn How to Negotiate. Take time to speak with some bi-cultural executives who know the ins and outs of negotiating in the country. Expats often have a hard time because they may misinterpret messages they receive and negotiations may be more time consuming than at home. 7.) Learn about Money. The economies in many countries are far more volatile than that to which many expats are accumstomed. Hams recalls a business associate who, when the Mexican currency devalued at the end of 1994, lost 1.5 million dollars overnight simply because his accounts receivables were not in order. "When you are dealing with products across borders," he says, "even minor fluctuations in currencies can dramatically impact your business." 8.) Get Connected. In many places around the world, the adage "it's not what you know, but who you know" is absolutely true. Clearly expertise in your field is important, but having the right connections will have a great deal of impact on your potential for success around the world. 9.) Relax. "Many expats who work abroad either fail or have a miserable time because they are so uptight," says Hams. "The culture and people in many countries are marvelous, but they are different. If we just relax and accept that things won't always be the way we are used to, our potential for success and enjoyment will be enhanced." 10.) Have fun. Living and/or working in a foreign culture is one of the most rewarding experiences that life can offer. Take the time to get to know the country and people where you are working. "It's known people who never associated with anyone other than fellow workers for years, and left their assignment without taking advantage of the unique and marvelous life-experience offered them." ABOUT THE AUTHOR: Shannon Roxborough, is a international consultant specializing in international employment & expatriation and offshore banking & tax havens. Previously, he lived and worked in Asia and has written more than 100 articles for various national and foreign publications on international employment, business and financial matters. Currently, assists clients nationwide with locating foreign employment (on all six continents) and US-based jobs with international responsibility. He is a Country Contact for and an Ex-oficio Board Member of American Citizens Abroad, a Switzerland-based non-profit organization serving and protecting the interests of Americans living outside the U.S. He also publishes Internationalist Newsletter, a quarterly publication covering issues of inteterest to expatriates and is the leader of the Seeking Employment Overseas discussion group of Expat Exchange (www.expatexchange.com). He may be reached at (313) 896-4656 or via e-mail at: globaltips@aol.com