UNDERSTANDING YOUR RIGHTS DURING THE JOB INTERVIEW By Greg D. Trapp, Esq. This article first appeared in Job Recorded Bulletin #176. JOB (Job Opportunities for the Blind) is sponsored by the National Federation of the Blind and the U.S. Department of Labor. Job Opportunities for the Blind may be contacted at 1-800-638-7518. The job interview is probably the most crucial step in the path to becoming employed. It is your best opportunity to make a favorable impression on a prospective employer. It may also be your only opportunity to educate the employer about the abilities of a blind person, and to make him or her feel comfortable with your blindness. However, because the Americans with Disabilities Act of 1990 (ADA) prohibits employers from asking disability-related questions during an interview, you may need to take charge of the interview process and raise the questions yourself. To do this, you must understand what questions are permitted by the ADA, and which ones are prohibited. This article will briefly explain the impermissible and impermissible questions, suggest some strategies for taking charge during the interview process, and explain some options you may have if you believe your rights were violated. The rules governing preemployment disability-related questions are complicated, as well as controversial. The Equal Employment Opportunity Commission enforces the employment provisions of the ADA, and issues interpretative regulations and guidelines. On October 10, 1995, the Equal Employment Opportunity Commission issued an "Enforcement Guidance" intended to clarify the questions which may be asked during a job interview. The guidance, Number 915.002, is titled "Preemployment Disability-Related Questions and Medical Examinations." You can obtain the full text of the guidance from the Equal Employment Opportunity Commission web page, HTTP://WWW.EEOC.GOV. You may also obtain the guidance by calling the EEOC publications center at 1-800-669-EEOC. The guidance is available in alternate accessible formats. Because this article can only briefly examine this complicated subject, you may want to obtain a copy of the complete guidance. Prior to the passage of the ADA, it was common for employers to ask job applicants about their medical or physical conditions. Now, with the enactment of the ADA, an employer cannot ask disability-related questions unless a job offer has been made. Prior to a job offer, employers cannot ask questions that are likely to elicit information about a disability, ask whether an applicant has a particular disability, or ask questions that are closely related to a disability. For instance, an employer cannot ask if you are blind, or ask questions about the level of any partial vision you might have. This type of information was often used to categorically exclude blind applicants before their ability to perform the job was even considered. These questions are now prohibited to ensure that persons with disabilities are given an equal opportunity to apply for a job without regard to their disability. Although an employer may not ask disability-related questions during the interview, if the interview includes a process such as a written test, an employer may ask if you will need a reasonable accommodation for the interview. During the interview, employers are allowed to ask questions to determine if you are qualified for the job. For instance, an employer may ask if you can perform job functions, including whether you can perform job functions with or without reasonable accommodations. Employers may also ask a job applicant to describe or demonstrate how he or she would perform specific job functions, as long as all applicants in the job category are asked to do this. If the job function included computer use, you could explain how assistive technology (such as a speech synthesizer) might enable you to use computers. An employer may also state the physical requirements of a job (such as the ability to lift heavy weights or to climb ladders) and ask if you can satisfy these requirements. Some employers who are unfamiliar with blindness may not understand that a blind person can climb ladders or perform other manual tasks, and you should take this opportunity to explain how you could negotiate the work site. Employers may also ask applicants to voluntarily disclose their disability for purposes of affirmative action programs. Employers are also allowed to ask about your qualifications, work history, education, and job skills. Because employers are allowed to ask about your qualifications, they can ask if you have required certifications and licenses. For example, an employer may ask if you have a driver's license, but only if driving is a job-related duty. Unfortunately, it is still common for employers to require a driver's license, even though the travel could be accomplished by using public transportation, cabs, or drivers. If you encounter this situation, you should explain to the employer that you could perform the travel through these alternative methods. A driver's license should only be required for jobs such as a police officer, bus driver, or delivery truck driver. Many employers do not know what questions they can ask to determine if you are qualified to perform the job, nor may an employer understand what types of reasonable accommodations could enable you to perform the job. The new Equal Employment Opportunity Commission guidance attempts to address this problem by giving the employer additional leeway to ask questions in the case of a person with a disability. If an employer could reasonably believe that an applicant would not be able to perform a job function because of a known disability, the employer may ask that particular applicant to describe or demonstrate how he or she would perform the function, even if other applicants were not asked this same question. For instance, your disability would be a "known disability" if you came to the interview using a cane or guide dog, and the interviewer would be allowed to ask you to describe or demonstrate how you would perform specific job functions. If you said that you would need a reasonable accommodation to perform the job, the employer may ask you questions about the type of accommodation. Accordingly, you should educate yourself in advance as to what reasonable accommodations you will need. For instance, if you say that you need a speech synthesizer, the employer is allowed to ask who makes the speech synthesizer and if it would be compatible with its computer system. You should be prepared to answer this type of question, and be able to do so with confidence and authority. The Equal Employment Opportunity Commission guidance attempts to explain some subtle distinctions between the questions that are allowed and the ones which are prohibited. For instance, an employer can ask if you "can perform the job with or without reasonable accommodations," but may not ask if you "need a reasonable accommodation to perform the job." The first question is allowed because answering either "yes" or "no" does not reveal the presence of a disability, while answering "yes" to the second question would reveal the presence of a disability. The distinctions are equally subtle in the case of physical testing. For instance, an employer may give vision tests to applicants before a job offer, provided that the test is not a "medical" exam. The Equal Employment Opportunity Commission guidance states that "evaluating someone's ability to read labels or distinguish objects as part of a demonstration of the person's ability to do the job is not a medical examination." However, the Equal Employment Opportunity Commission guidance also states that an ophthalmologist's exam is medical, as is requiring an individual to read an eye chart. If you are asked to demonstrate your ability to read, you should keep in mind that you may request a reasonable accommodation for the reading test, or you may describe what reasonable accommodations could enable you to perform the reading. This is a crucial moment for you to educate your potential employer on your ability to perform the job, and you should not miss the opportunity. Despite your best efforts to educate a potential employer, you may still be rejected for the job. If the employer rejects you after a disability-related question or medical examination, you may file a complaint with the EEOC. The EEOC will "closely scrutinize" whether the rejection was based on the results of that question or examination. Persons who have a "hidden disability," such as a psychiatric disorder, may choose to not disclose the existence of the disability during the interview. If the employer does not know of the existence of the disability, the employer will not be able to exclude the applicant based on the disability. By contrast, blindness is usually obvious to the employer. Because the employer will normally be aware of the disability, a blind person is in a different position from a person with a hidden disability. Since the employer will be aware of your disability, but may not know what types of questions that may be ask, you must be prepared to voluntarily describe and demonstrate how you can perform the job. This means that you must thoroughly research the job and the reasonable accommodations you will require long before you walk into the interview. One of the best ways to do this is to talk to blind persons who are successfully employed in similar jobs. By being prepared and informed about your rights, you may discover a world of new employment opportunities waiting for you. BIOGRAPHICAL SKETCH Greg Trapp has been a staff attorney with the Protection & Advocacy System since 1992. Prior to joining Protection & Advocacy, he was an Equal Opportunity Specialist at the University of New Mexico. Mr. Trapp is a 1990 graduate of the UNM School of Law. In 1993, he taught Disability Law as an adjunct professor at the UNM School of Law. Mr. Trapp presently serves on the New Mexico Commission for the Blind Statewide Rehabilitation Advisory Council, serves on the IDEA State Advisory Panel, and is on the Board of Directors of the National Association of Blind Lawyers. Send electronic mail comments to Mr. Trapp at the following address: gtrapp@abq.com