The U.S. Department of Education has issued final regulations implementing the 1992 amendments to the Rehabilitation Act. Since the document is about 140K in size, I've put "End of Document" at the bottom to indicate whether you received it completely. If not and you want it, let me know and I'll send it on disk. Jamal Mazrui National Council on Disability Email: 74444.1076@compuserve.com ---------- DEPARTMENT OF EDUCATION 34 CFR Parts 361, 363, 376, and 380 RIN 1820-AB12 The State Vocational Rehabilitation Services Program AGENCY: Department of Education ACTION: Final regulations SUMMARY: The Secretary amends the regulations governing The State Vocational Rehabilitation Services Program. These amendments are needed to implement changes to the Rehabilitation Act of 1973 (Act) made by the Rehabilitation Act Amendments of 1992, enacted on October 29, 1992, as amended by the 1993 technical amendments (hereinafter collectively referred to as the 1992 Amendments). EFFECTIVE DATE: These regulations take effect (insert the 30th day from the date of publication in the FEDERAL REGISTER). FOR FURTHER INFORMATION CONTACT: Beverlee Stafford, U.S. Department of Education, 600 Independence Avenue, S.W., Room 3014, Mary E. Switzer Building, Washington, D.C. 20202-2531. Telephone (202) 205-8831. Individuals who use a telecommunications device for the deaf (TDD) may call (202) 205-5538. SUPPLEMENTARY INFORMATION: The State Vocational Rehabilitation Services Program (program) is authorized by Title I of the Act (29 U.S.C. 701-744). This program provides support to each State to assist it in operating a comprehensive, coordinated, effective, efficient, and accountable State program to assess, plan, develop, and provide vocational rehabilitation (VR) services to individuals with disabilities so that those individuals may prepare for and engage in gainful employment, consistent with their strengths, resources, priorities, concerns, abilities, capabilities, and informed choice. On December 15, 1995, the Secretary published a notice of proposed rulemaking (NPRM) for this program in the FEDERAL REGISTER (60 FR 64476). Additionally, pursuant to Executive Order 12866, which encourages Federal agencies to facilitate meaningful participation in the regulatory development process, the Rehabilitation Services Administration (RSA) made available draft proposed regulations (draft regulations) in accessible formats, including an electronic format, to a broad spectrum of parties for informal review and comment prior to publishing the December 15, 1995 NPRM. RSA also gathered public input on the draft regulations through public meetings and focus groups and analyzed over 600 letters of comments on the draft regulations. These final regulations implement changes made to the program by the 1992 Amendments with the exception of the evaluation standards and performance indicator requirements in section 106 of the Act, which are being implemented in a separate rulemaking document, and incorporate some of the burden-reducing changes previously proposed in an NPRM for this program that was published on July 3, 1991 (56 FR 30620) (1991 NPRM). The 1991 NPRM was not finalized at the request of Congress. These regulations also implement changes that the Secretary believes are important to update, consolidate, clarify, and in other ways improve the regulations for this program. The Supplementary Information section to the NPRM includes a discussion of the major changes to Title I of the Act made by the 1992 Amendments. These changes have far-reaching implications for the program. Individuals are encouraged to refer to the NPRM (60 FR 64476-64477) for a discussion of the major themes associated with the 1992 Amendments. These final regulations contain a limited number of significant changes to the proposed regulations based on public comment and interdepartmental review. A detailed description of these changes follows. In addition, the final regulations have been reviewed and revised in accordance with the Department's Principles for Regulating, which were developed as part of the Administration's regulatory reinvention initiative under the National Performance Review II. The principles are designed to ensure that the Department regulates in the most flexible, most equitable, and least burdensome way possible. The Secretary also notes that the changes to supported employment definitions included in these final regulations affect those definitions in 34 CFR Parts 363, 376, and 380. Corresponding regulatory changes to those parts follow the final regulations amending 34 CFR Part 361. Goals 2000: Educate America Act The Goals 2000: Educate America Act (Goals 2000) focuses the Nations education reform efforts on the eight National Education Goals and provides a framework for meeting them. Goals 2000 promotes new partnerships to strengthen schools and expands the Department's capacities for helping communities to exchange ideas and obtain information needed to achieve the goals. These regulations address the National Education Goal that every adult American, including individuals with disabilities, will possess the knowledge and skills necessary to compete in a global economy and exercise the rights and responsibilities of citizenship. Executive Order 12866: These final regulations have been reviewed in accordance with Executive Order 12866. Under the terms of the order the Secretary has assessed the potential costs and benefits of this regulatory action. The potential costs associated with the final regulations are those resulting from statutory requirements and those determined by the Secretary as necessary for administering this program effectively and efficiently. In assessing the potential costs and benefits--both quantitative and qualitative--of these final regulations, the Secretary has determined that the benefits of the final regulations justify the costs. The Secretary has also determined that this regulatory action does not unduly interfere with State, local, and tribal governments in the exercise of their governmental functions. Summary of potential costs and benefits The potential costs and benefits of these final regulations were summarized in the preamble to the NPRM under the following headings: Improved Organization of Regulations; Notes and Examples; Reduction of Grantee Burden; Enhanced Protections for Individuals with Disabilities (60 FR 64495); Increased Flexibility of Grantees to Satisfy Statutory Requirements; and Additional Benefits (60 FR 64496). Additional discussion of potential costs and benefits is included in the following Analysis of Comments and Changes section of this preamble. Analysis of Comments and Changes In response to the Secretary's invitation in the NPRM, more than 400 parties submitted comments on the proposed regulations. RSA gathered additional public input on the NPRM through a series of public meetings. An analysis of the comments and of the changes in the regulations since publication of the NPRM follows. Major issues are grouped according to subject under appropriate sections of the regulations. Other substantive issues are discussed under the section of the regulations to which they pertain. Technical and other minor changes--and suggested changes the Secretary is not legally authorized to make under the applicable statutory authority--generally are not addressed. However, some suggested changes that the Secretary is not authorized to make also raise important policy issues and, therefore, are discussed under the appropriate section of the analysis. References in the analysis of comments to the proposed regulations refer to the regulatory provisions in the December 15, 1995 NPRM, whereas references to the draft regulations refer to provisions in the draft proposed regulations that were circulated for informal comment prior to publishing the NPRM. Section 361.5(b) Applicable definitions Administrative costs under the State plan Comments: Some commenters requested that this definition be revised to specifically limit administrative costs to expenditures incurred by the Designated State Unit (DSU) in administering the VR program. One commenter recommended that the definition identify indirect costs as a type of administrative cost. Finally, one commenter sought to exclude costs incurred by DSUs in providing technical assistance to businesses and industries from the definition on the basis that those costs represent expenditures for the provision of services under 361.49(a) of the proposed regulations. Discussion: The Secretary agrees that administrative costs under the VR State plan are those costs that the DSU incurs in administering the VR program. While most indirect costs (those costs that cannot be allocated to a single cost objective and that benefit more than one program) are generally types of administrative expenditures, they need not be limited to administrative expenditures. The Secretary does not believe it is necessary to classify indirect costs in order to ensure their allowability under the program. All indirect costs that are approved under an indirect cost agreement or cost allocation plan are allowable. The Secretary emphasizes that indirect costs related to multiple State programs (e.g., operating expenses for State buildings occupied by DSU staff and staff from other State-administered programs) can be charged to the VR program only to the extent that the costs are attributable to the VR program. In addition, the Secretary agrees that although technical assistance to businesses, in some cases, is considered an administrative cost, any technical assistance provided by a DSU to a business or industry that seeks to employ individuals with disabilities and that is not subject to the Americans with Disabilities Act (ADA) does not constitute an administrative cost. Technical assistance provided under these circumstances is authorized by section 103(b)(5) of the Act and 361.49(a)(4) of the regulations as a service for groups of individuals with disabilities. Changes: The Secretary has revised 361.5(b)(2) to clarify that administrative costs are expenditures that are incurred by the DSU in performing administrative functions related to the VR program. The definition also has been amended to exclude technical assistance provided to businesses and industries as a service under the conditions in 361.49(a)(4). Appropriate modes of communication Comments: One commenter opposed defining appropriate modes of communication as specialized media systems and devices that facilitate communication on the basis that not all modes of communication used by persons with disabilities are media systems and devices. Several commenters requested that the definition identify graphic presentations, simple language, and other modes of communication used by individuals with cognitive impairments. Discussion: The Secretary agrees that appropriate modes of communication are not limited to specific systems, devices, or equipment, as indicated by the proposed definition, and include any type of aid or support needed by an individual with a disability to communicate with others effectively. For example, the use of an interpreter by a person who is deaf is an appropriate mode of communication, but is not typically viewed as a system or device. The Secretary believes it would be useful for the definition of appropriate modes of communication to include examples of communication methods used by individuals with cognitive impairments. However, the Secretary emphasizes that the examples of communication services and materials listed in the definition in the final regulations are not all-inclusive and that other appropriate modes of communication not specified in the definition are also available to address the particular communication needs of an individual with a disability. Changes: The Secretary has amended 361.5(b)(5) to clarify that appropriate modes of communication include any aid or support that enables an individual with a disability to comprehend and respond to information being communicated. In addition, the definition has been amended to include graphic presentations and simple language materials as examples of modes of communication that may be appropriate for individuals with cognitive impairments. Assistive technology service Comments: Some commenters asked that particular services be identified in this definition as examples of permissible assistive technology services. For instance, one commenter suggested that the definition specifically identify modifications to vehicles used by individuals with disabilities as an assistive technology service. Discussion: The definition of the term assistive technology service in both the proposed and final regulations tracks the definition of that term in the Technology-Related Assistance for Individuals with Disabilities Act of 1988 (Tech Act), as required by section 7(24) of the Act. The Tech Act defines assistive technology services generally to include any service that directly assists an individual with a disability in the selection, acquisition, or use of an assistive technology device. The definition in the regulations, therefore, is intended to address the scope of service-related needs of individuals who use assistive technology devices (e.g., the need to acquire a particular device or the need to receive training on the operation of a device) rather than to identify actual services that an individual might receive. Nevertheless, the Secretary recognizes that any modification to a vehicle that is necessary to enable an individual with a disability to use that vehicle is considered an adaptation or a customization of an assistive technology device under 361.5(b)(7)(iii) and, therefore, constitutes an assistive technology service. This position is consistent with current RSA policy. Changes: None. Community rehabilitation program Comments: Some commenters requested that the definition of community rehabilitation program specify additional services, such as rehabilitation teaching services, that could be provided under a community rehabilitation program for individuals with disabilities. Discussion: The definition of community rehabilitation program in both the proposed and final regulations is based on the statutory definition in section 7(25) of the Act. However, paragraph (i)(Q) of this definition, like section 7(25)(Q) of the Act, authorizes community rehabilitation programs that provide services similar to the services specified in the definition. Thus, the Secretary believes that a community rehabilitation program could provide rehabilitation teaching services for individuals who are blind because those services are similar to orientation and mobility services for individuals who are blind, which are expressly authorized under paragraph (i)(K) of the definition. Changes: None. Comparable services and benefits Comments: Several commenters requested clarification of the requirement in the proposed regulations that comparable services and benefits be available to the individual within a reasonable period of time. Some commenters requested that the regulations allow DSUs to use comparable services and benefits only if they are currently available at the time the individuals Individualized Written Rehabilitation Program (IWRP) is developed. Other commenters suggested that comparable services and benefits should be available when necessary to meet the rehabilitation objectives identified in the individuals IWRP. Discussion: The definition of "comparable services and benefits" is intended to support the statutory purpose of conserving rehabilitation funds, while ensuring the provision of appropriate and timely services. The proposed requirement in the NPRM that comparable services and benefits be available within a reasonable period of time was intended to enable DSUs to conserve VR funds by searching for alternative sources of funds without jeopardizing the timely provision of VR services to eligible individuals. The Secretary agrees that additional clarification in the regulations is required to ensure that VR services are provided to eligible individuals at the time they are needed. Changes: The Secretary has revised 361.5(b)(9)(ii) of the proposed regulations to require that comparable services and benefits be available to the individual at the time that the relevant service is needed to achieve the rehabilitation objectives in the individuals IWRP. This change is consistent with revisions made to 361.53 of the proposed regulations, which are discussed in the analysis of comments to that section. Competitive employment and integrated setting Comments: Some commenters opposed the definition of competitive employment in the proposed regulations on the basis that it limited competitive employment outcomes to those in which an individual with a disability earns at least the minimum wage. Because the proposed definition applied to supported employment placements, these commenters believed that the minimum wage requirement would restrict employment opportunities for individuals with the most severe disabilities who need supported employment services in order to work. These commenters stated that some individuals with the most severe disabilities would be unable to obtain competitive employment unless the definition permitted employers to compensate employees in accordance with section 14(c) of the Fair Labor Standards Act (FLSA) (i.e., wages based on individual productivity that would be less than the minimum wage). Other commenters supported the proposed definition and the requirement that individuals in competitive employment earn at least the minimum wage. Several commenters opposed the requirement in the proposed regulations that individuals in competitive employment earn at least the prevailing wage for the same or similar work in the local community performed by non-disabled individuals. The commenters believed that it would be unduly burdensome for DSUs to ascertain the relevant prevailing wage given the potential differences in wages provided by employers within the same community. In addition, these commenters stated that the prevailing wage standard would dissuade some employers from hiring individuals with disabilities when the wage to be provided, although at least the minimum wage, would have to be increased to be consistent with higher wages provided by other employers in the community for the same or similar work. Several commenters on the proposed regulations opposed the requirement that competitive employment be performed in an integrated setting. Several other commenters questioned or requested clarification of the proposed definition of integrated setting with respect to the provision of services or the achievement of an employment outcome. In light of the interrelationship between the terms competitive employment and integrated setting and the fact that the Secretary considers integration to be an essential component of competitive employment, comments on both the proposed definition of integrated setting and the use of the term integrated setting as an element of competitive employment are addressed in the following paragraphs. Commenters who opposed limiting competitive employment to placements in integrated settings believed that requiring individuals with disabilities to interact with non-disabled persons at the work site would preclude certain kinds of employment outcomes from the scope of competitive employment. Specifically, the commenters identified self-employment, home-based employment, and various forms of telecommuting as examples of employment outcomes that are competitive but are not located in integrated settings. The commenters stated that these placement options should be available to individuals with disabilities to same extent that they are available to non-disabled persons. Some commenters believed that the definition of integrated setting in the proposed regulations was too weak. These commenters recommended that the proposed definition, which defined integrated setting as ...a setting typically found in the community in which an applicant or eligible individual has an opportunity to interact regularly with non-disabled persons..., be amended to require actual interaction between the applicant or eligible individual and non-disabled individuals. Other commenters stated that individuals in competitive employment should be required to interact with non-disabled persons only to the extent that non-disabled individuals in similar positions interact with others. Finally, some commenters suggested that the definition clarify that sheltered workshops and other employment settings that are established specifically for the purpose of employing individuals with disabilities do not constitute integrated settings. Discussion: The Secretary agrees with the commenters who believe that competitive employment outcomes should be limited to those in which individuals earn at least the minimum wage. Consequently, the Secretary does not consider placements in supported employment settings in which individuals receive wages below the minimum wage under section 14(c) of the FLSA to be competitive employment. This position, which would modify longstanding RSA regulatory policy, is consistent with the requirement in the 1992 Amendments (section 101(a)(16) of the Act) that DSUs annually review and reevaluate the status of each individual in an employment setting under section 14(c) of the FLSA in order to determine the individual's readiness for competitive employment. This statutory requirement indicates that supported employment settings in which individuals are compensated below the minimum wage in accordance with the FLSA do not constitute competitive employment. The Secretary wishes to clarify that the minimum wage requirement for individuals placed in supported employment applies at the time of transition to extended services. If an individual is unable to obtain the minimum wage at this time, the individual would still be considered to have achieved an employment outcome but it would not be considered a supported employment outcome. The Secretary agrees that requiring individuals in competitive employment to earn at least the prevailing wage for the same or similar work in the local community performed by non-disabled individuals is unduly restrictive and that requiring individuals with disabilities who achieve competitive employment outcomes to be compensated at the wage level typically paid to non-disabled individuals who perform the same or similar work for the same employer is a more reasonable standard. This standard requires that competitively employed individuals with disabilities receive the customary wage and level of benefits (e.g., insurance premiums, retirement contributions) received by non-disabled workers performing comparable jobs for the same employer. Clarification in the final regulations that comparable compensation includes both the wage and benefit level typically paid by the employer is necessary, the Secretary believes, in order to ensure that competitive employment outcomes for individuals with disabilities are truly competitive. A key purpose of the 1992 Amendments is to ensure that individuals with disabilities achieve employment outcomes in the most integrated settings possible, consistent with the individual's informed choice. Consequently, the Secretary believes that placement in an integrated setting is an essential component of competitive employment. The Secretary agrees with those commenters who believe that the definition of integrated setting in the proposed regulations did not sufficiently ensure actual interaction between individuals with disabilities and non-disabled persons. The Secretary also agrees with those commenters who contend that the best measure of integration in an employment setting for individuals with disabilities is to require parity with the integration experienced by non-disabled workers in similar positions. Consequently, the final regulations establish a standard of integration with respect to employment outcomes that is based on ensuring the same level of interaction by disabled individuals with non-disabled persons as that experienced by a non-disabled worker in the same or similar job. An integrated setting for purposes of a job placement is one in which an applicant or eligible individual interacts with non-disabled persons, excluding service providers, to the same extent that a non-disabled worker in a comparable position interacts with others. The Secretary believes, however, that interaction between individuals with disabilities and non-disabled persons need not be face-to-face in order to meet this standard. Persons with disabilities who are self-employed or telecommute may interact regularly with non-disabled persons through a number of mediums (e.g., telephone, facsimile, or computer). Self-employment, home-based employment, and other forms of employment in which individuals communicate regularly from separate locations, therefore, would satisfy the integration requirement of competitive employment as long as the eligible individual interacts with non-disabled persons other than service providers to the same extent as a non-disabled person in a comparable job. The Secretary, like many of the commenters, also believes that settings that are established specifically for the purpose of employing individuals with disabilities (e.g., sheltered workshops) do not constitute integrated settings since there are no comparable settings for non-disabled individuals. Changes: The Secretary has amended 361.5(b)(10) to define competitive employment, in part, as work for which an individual earns at least the minimum wage but not less than the customary wage and level of benefits provided by the same employer to non-disabled workers who perform the same or similar work. The Secretary also has amended 361.5(b)(30) to define integrated setting with respect to an employment outcome as a setting typically found in the community in which applicants or eligible individuals interact with non-disabled individuals to the same extent that non-disabled individuals in comparable positions interact with other persons. The definition of integrated setting with respect to the provision of services has been similarly strengthened to require actual interaction between individuals with disabilities receiving services and non-disabled individuals. Designated State unit Comments: Some commenters requested that the regulatory definition of designated State unit prohibit DSUs from administering vocational and other rehabilitation programs other than those programs authorized or funded under the Act. Discussion: Sections 101(a)(1) and (a)(2) of the Act require that the State VR Services Program be administered by a State entity that is primarily concerned with vocational rehabilitation or vocational and other rehabilitation of individuals with disabilities, but does not restrict this rehabilitation focus to only programs authorized or funded under the Act. The Secretary wishes to give States as much organizational flexibility as is permitted by statute. Changes: None. Employment outcome Comments: Several commenters opposed the definition of employment outcome in the proposed regulations on the basis that it failed to exclude outcomes other than competitive employment (e.g., homemaker, self-employment). Other commenters disagreed with the emphasis in the definition on competitive employment. Discussion: The definition of "employment outcome" in the final regulations, like the proposed definition, elaborates on the definition in section 7(5) of the Act by incorporating into the definition the statutory concept that an employment outcome must be consistent with an individual's strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice. Although the definition does not contain a full list of permissible employment outcomes, it does not exclude any employment outcomes that have been permitted in the past. Thus, for example, homemaker, extended employment, and self-employment remain acceptable employment outcomes even though they are not specifically identified in the definition. The Secretary also believes, however, that competitive employment, which is the optimal employment outcome under the program, should be considered for each individual who receives services under the program and should, therefore, be highlighted in the definition. Changes: None. Establishment, development, or improvement of a public or nonprofit community rehabilitation program Comments: Some commenters opposed that part of the proposed definition of the term "establishment, development, or improvement of a public or nonprofit community rehabilitation program" that would reduce over a four-year period Federal financial support of staffing costs associated with operating a community rehabilitation program. Some of these commenters also opposed the prohibition in the definition of Federal support for ongoing operating expenses of a community rehabilitation program. The commenters were concerned that these provisions would make it difficult or impossible to develop new community rehabilitation programs. Discussion: The definition elaborates on the statutory definition of the term establishment of a community rehabilitation program under section 7(6) of the Act by incorporating all of the types of expenditures for which a DSU can receive Federal financial support. The limitations on staffing costs in the proposed definition are based on the authorization in section 7(6) of the Act for the Secretary to include as part of the costs of establishment any additional staffing costs that the Secretary considers appropriate. The limitations are similar to those previously proposed in the 1991 NPRM. Specifically, the proposed regulations established a limitation on staffing costs by providing, after the first 12 months of staffing assistance, for an annual decrease in the percentage of staffing costs (from 100 percent to 45 percent) for which Federal financial participation (FFP) is available. This limitation, like the staffing cost requirements proposed in the 1991 NPRM, is influenced by and in part based on the conclusions of a 1979 General Accounting Office (GAO) report (HRD-79-84). The GAO Report to Congress recommended amending the Act to provide for a gradual reduction of Federal funding for staffing costs in the establishment authority. Legislative change is unnecessary to accomplish this purpose because section 7(6) of the Act vests the Secretary with the authority to determine what staffing costs are appropriate for Federal financial participation. The Secretary believes that the GAO recommendation is still relevant and needs to be implemented. The limitation on staffing costs is intended, in part, to ensure that facilities bear an increasing share of the responsibility for running community rehabilitation programs, while preserving VR funds needed to support necessary development or expansion of community rehabilitation facilities. More generally, the limitation on staffing costs is intended to preserve the amount of funds available to the DSU for providing VR services to eligible individuals. The final regulations also authorize Federal support for other costs needed to establish, develop, or improve a community rehabilitation program as long as these costs are not ongoing operational expenses of the program. The Secretary believes that this prohibition is consistent with the Act, which limits Federal financial support to costs associated with setting up, renovating, converting, or otherwise improving community rehabilitation programs. The Secretary also notes that recent audits of State agencies have indicated, in some cases, that VR funds have been used under the authority for establishing community rehabilitation programs for purposes other than providing services under the VR program. In response, the Secretary believes the proposed definition should be amended to ensure that Federal support for the establishment, development, or improvement of a public or nonprofit community rehabilitation program is provided only if the purpose of the expenditures is to provide services to applicants and eligible individuals under the VR program. Changes: The Secretary has amended 361.5(b)(16) to ensure that costs associated with the establishment, development, or improvement of a public or nonprofit community rehabilitation program must be necessary to the provision of VR services to applicants and eligible individuals. Changes to this definition and to the State plan requirements in 361.33(b) of the regulations are intended to address the violations identified in recent audits of State agencies. Extended employment Comments: Several commenters requested that the definition of extended employment in the proposed regulations be broadened to include placements in integrated settings. Other commenters sought to expand the proposed definition to include employment with profitmaking organizations. Finally, some commenters requested that the regulations exclude extended employment from the scope of potential employment outcomes under the program. Discussion: Section 101(a)(16) of the Act requires DSUs to annually review and reevaluate the status of each individual in extended employment to determine the individuals readiness for competitive employment in an integrated setting. This statutory requirement indicates that extended employment is limited to placements in non-integrated settings. The lack of integration in extended employment placements is a key factor in differentiating between extended employment and competitive employment outcomes. The Secretary does not believe that extended employment includes work performed on behalf of profitmaking organizations. Extended employment, according to section 101(a)(16) of the Act, means work performed in community rehabilitation programs, including workshops, or in other non-integrated employment settings in which individuals are compensated pursuant to the FLSA. The Secretary believes that employment in private, profitmaking organizations should be viewed as competitive employment in which individuals shall earn at least the minimum wage and work in integrated settings. Incorporating placements in profitmaking organizations into the definition of extended employment would expand the scope of potential extended employment placements and would be contrary to the statutory policy that promotes movement from extended employment to competitive employment, the optimal employment outcome under the program. Nevertheless, the final regulations will continue to recognize extended employment as a possible employment outcome under the program consistent with 101(a)(16) of the Act. Changes: None. Impartial hearing officer Comments: One commenter requested that the regulations prohibit a member of a State Rehabilitation Advisory Council from serving as an impartial hearing officer for any DSU within that State. Discussion: The definition of impartial hearing officer in the proposed regulations specified that a member of a DSU's State Rehabilitation Advisory Council (Council) could not serve as an impartial hearing officer for that same DSU. The proposed definition, however, did allow a member of a DSUs Council to serve as an impartial hearing officer in cases involving another DSU within the same State. For example, a member of the Council for a State unit serving individuals who are blind was not precluded under the proposed regulations, solely on the basis of that membership, from serving as an impartial hearing officer in cases involving the State unit that serves individuals with disabilities other than individuals with visual disabilities. The Secretary believes that prohibiting members of a Council from serving as impartial hearing officers in cases involving any DSU within the State would be unduly restrictive. The Secretary also believes that other impartiality requirements in the definition that apply to all impartial hearing officers, including those who are members of Councils for other DSUs (e.g., the individual has no personal, professional, or financial conflict of interest) will sufficiently ensure the absence of potential conflicts between the hearing officer and the parties to the dispute. Changes: None. Maintenance Comments: Some commenters requested that the definition of maintenance in the proposed regulations be expanded to include expenses other than living expenses (e.g., food, shelter, and clothing). As an example, the commenters stated that maintenance should be authorized to support costs incurred by eligible individuals who take part in enrichment activities as part of a training program in a higher education institution. Several other commenters recommended deletion of the fourth example in the note following the proposed definition, which stated that maintenance could be used to pay for food, shelter, and clothing for homeless or recently deinstitutionalized individuals until other financial assistance is secured. These commenters asserted that these costs should be supported by welfare or other public assistance agencies rather than DSUs. Discussion: The Secretary agrees that maintenance may include costs other than standard living expenses (i.e., food, shelter, and clothing) as long as the expenses are in excess of the normal expenses incurred by an eligible individual or an individual receiving extended evaluation services. Limiting maintenance to additional costs incurred by individuals receiving services under an IWRP or under a written plan for providing extended evaluation services is consistent with section 103(a)(5) of the Act, which restricts the provision of maintenance to "additional costs while participating in rehabilitation. The Secretary also agrees that the fourth example of permissible maintenance expenses in the proposed regulations was inadvisable. Permitting DSUs to support the full costs of a homeless or deinstitutionalized individuals subsistence under the maintenance authority, until other financial assistance becomes available, is inconsistent with the policy of limiting maintenance costs to those in excess of the individuals normal expenses. In addition, the Secretary agrees that welfare and other social service agencies are better equipped to support the everyday living expenses of the homeless or deinstitutionalized. However, a DSU could choose to provide short-term emergency financial assistance to those individuals under 361.48(a)(20) as other services that the DSU determines are necessary for the individual to achieve an employment outcome. Changes: The Secretary has deleted the term living from 361.5(b)(31) of the proposed regulations to clarify that maintenance may include expenses other than living expenses. In addition, the Secretary has deleted the fourth example in the note following the proposed definition of maintenance and replaced it with an example of a permissible maintenance cost that would not constitute a living expense. Ongoing support services Comments: Some commenters recommended that the Secretary place a time limit on the provision of ongoing support services furnished by extended services providers. The commenters stated that the regulations should permit ongoing support services to fade once they are no longer needed to maintain an individual in supported employment. Discussion: It is RSAs longstanding policy that individuals with the most severe disabilities who are placed in supported employment should require ongoing support services throughout the course of their placement. The need for ongoing support services provides a critical distinction (i.e., the provision of ongoing supports) between supported employment and other kinds of employment outcomes. The Secretary believes that if an individual in supported employment no longer requires ongoing support services that individual is no longer an appropriate candidate for supported employment. Changes: None. Personal assistance services Comments: Some commenters requested that the definition of personal assistance services in the proposed regulations be amended to more closely track the statutory definition of that term in section 7(11) of the Act. The commenters stated that revision to the proposed definition is needed to clarify that personal assistance services need not be provided on the job site. Discussion: The Secretary agrees that personal assistance services may be provided off the job site as long as they are necessary to assist an individual with a disability to perform daily living functions and achieve an employment outcome and are provided while the individual is participating in a program of VR services. The Secretary believes the proposed definition clearly authorized personal assistance services needed by an individual to perform everyday activities off the job but, nevertheless, agrees that further clarification may be helpful. Changes: The Secretary has amended 361.5(b)(34) of the proposed regulations to track the language in section 7(11) of the Act authorizing personal assistance services needed to increase the individuals control in life and ability to perform everyday activities on or off the job. Physical and mental restoration services Comments: Some commenters requested that the regulatory definition of physical and mental restoration services specifically include psychological services provided by qualified personnel under State licensure laws. Discussion: The Secretary agrees that psychological services are a form of mental restoration services. Psychological services, however, are subsumed within the broader term mental health services in paragraph (xiii) of the definition and need not be identified separately. Moreover, section 103(a)(4) of the Act authorizes services, including psychological services, that are needed to diagnose and treat mental or emotional disorders only if those services are provided by qualified personnel in accordance with State licensure laws. This requirement, which was included in the proposed definition, is reflected in paragraph (ii) of the definition in the final regulations. Changes: None. Physical or mental impairment Comments: Some commenters requested clarification of the requirement in the proposed regulations that a physical or mental impairment will probably result in materially limiting mental or physical functioning if it is not treated. One commenter stated that the definition should be limited to conditions that cause present functional limitations so as not to unnecessarily expand the pool of eligible individuals. Discussion: The Secretary agrees that clarification is needed. The proposed regulations defined physical or mental impairment as an injury, disease, or other condition that materially limits, or if not treated will probably result in materially limiting, mental or physical functioning. The existence of a physical or mental impairment is the first criterion for determining eligibility under the program (see 361.42(a) of the final regulations). The proposed definition was designed to include progressive conditions that may cause functional limitations in the future even though current functional limitations may not be evident. Although a DSU may not always know with certainty whether a certain condition will limit an individuals functional abilities, the Secretary believes that the definition must account for situations in which there is a strong likelihood that functional limitations will result if treatment is not provided. On the other hand, the Secretary does not believe that accounting for progressive conditions will result in an unwarranted increase in eligible individuals since all eligible individuals, including those who do not currently experience a limitation in functioning, must meet each of the eligibility criteria in 361.42(a). Changes: The Secretary has amended 361.5(b)(36) of the proposed regulations to clarify that a physical or mental impairment must materially limit, or if untreated must be expected to materially limit, physical or mental functioning. Post-employment services Comments: Some commenters requested that the regulations specify a time limit for providing post-employment services following the achievement of an employment outcome. Other commenters opposed the availability of post-employment services for purposes of assisting an individual to advance in employment. Finally, several commenters recommended thatp0* ( ( programs. (a) General provisions. The State plan must assure that-- (1) The designated State unit will establish and maintain information and referral programs adequate to ensure that individuals with disabilities within the State are given accurate information about State vocational rehabilitation services, independent living services, vocational rehabilitation services available from other agencies, organizations, and community rehabilitation programs, and, to the extent possible, other Federal and State services and programs that assist individuals with disabilities, including client assistance and other protection and advocacy programs; (2) The State unit will refer individuals with disabilities to other appropriate Federal and State programs that might be of benefit to them; and (3) The State unit will use existing information and referral systems in the State to the greatest extent possible. (b) Appropriate modes of communication. The State plan further must assure that information and referral programs use appropriate modes of communication. (c) Special Circumstances. If the State unit is operating under an order of selection for services, the State unit may elect to establish an expanded information and referral program that includes counseling, guidance, and referral for job placements for those eligible individuals who are not in the priority category or categories to receive vocational rehabilitation services under the State's order of selection. (1) If a State unit elects to establish an expanded information and referral program under paragraph (c) of this section, the State plan must include-- (i) A description of how the expanded information and referral program will be established and how it will function, including the level of commitment of State unit staff and resources; and (ii) An assurance that, in carrying out this program, the State unit will not use funds that are needed to provide vocational rehabilitation services under IWRPs for eligible individuals in the priority category or categories receiving services under the State unit's order of selection or for other eligible individuals who have begun to receive services prior to the effective date of the order of selection. (2) If the designated State unit chooses to track the individuals who obtain employment through participation in an expanded information and referral program established under paragraph (c) of this section, the State plan must include a report of the number of individuals served and the number of individuals who obtain employment through this program. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 101(a)(22) of the Act; 29 U.S.C. 721(a)(22)) 361.38 Protection, use, and release of personal information. (a) General provisions. (1) The State plan must assure that the State agency and the State unit will adopt and implement policies and procedures to safeguard the confidentiality of all personal information, including photographs and lists of names. These policies and procedures must assure that-- (i) Specific safeguards protect current and stored personal information; (ii) All applicants and eligible individuals and, as appropriate, those individuals' representatives, service providers, cooperating agencies, and interested persons are informed through appropriate modes of communication of the confidentiality of personal information and the conditions for accessing and releasing this information; (iii) All applicants or their representatives are informed about the State unit need to collect personal information and the policies governing its use, including-- (A) Identification of the authority under which information is collected; (B) Explanation of the principal purposes for which the State unit intends to use or release the information; (C) Explanation of whether providing requested information to the State unit is mandatory or voluntary and the effects of not providing requested information; (D) Identification of those situations in which the State unit requires or does not require informed written consent of the individual before information may be released; and (E) Identification of other agencies to which information is routinely released; (iv) An explanation of State policies and procedures affecting personal information will be provided to each individual in that individual's native language or through the appropriate mode of communication; and (v) These policies and procedures provide no fewer protections for individuals than State laws and regulations. (2) The State unit may establish reasonable fees to cover extraordinary costs of duplicating records or making extensive searches and shall establish policies and procedures governing access to records. (b) State program use. All personal information in the possession of the State agency or the designated State unit must be used only for the purposes directly connected with the administration of the vocational rehabilitation program. Information containing identifiable personal information may not be shared with advisory or other bodies that do not have official responsibility for administration of the program. In the administration of the program, the State unit may obtain personal information from service providers and cooperating agencies under assurances that the information may not be further divulged, except as provided under paragraphs (c), (d), and (e) of this section. (c) Release to applicants and eligible individuals. (1) Except as provided in paragraphs (c)(2) and (c)(3) of this section, if requested in writing by an applicant or eligible individual, the State unit shall make all requested information in that individual's record of services accessible to and shall release the information to the individual or the individual's representative in a timely manner. (2) Medical, psychological, or other information that the State unit determines may be harmful to the individual may not be released directly to the individual, but must be provided to the individual through a third party chosen by the individual, which may include, among others, an advocate, a family member, or a qualified medical or mental health professional, unless a representative has been appointed by a court to represent the individual, in which case the information must be released to the court-appointed representative. (3) If personal information has been obtained from another agency or organization, it may be released only by, or under the conditions established by, the other agency or organization. (4) An applicant or eligible individual who believes that information in the individuals record of services is inaccurate or misleading may request that the designated State unit amend the information. If the information is not amended, the request for an amendment must be documented in the record of services. (d) Release for audit, evaluation, and research. Personal information may be released to an organization, agency, or individual engaged in audit, evaluation, or research only for purposes directly connected with the administration of the vocational rehabilitation program, or for purposes that would significantly improve the quality of life for applicants and eligible individuals and only if the organization, agency, or individual assures that-- (1) The information will be used only for the purposes for which it is being provided; (2) The information will be released only to persons officially connected with the audit, evaluation, or research; (3) The information will not be released to the involved individual; (4) The information will be managed in a manner to safeguard confidentiality; and (5) The final product will not reveal any personal identifying information without the informed written consent of the involved individual or the individual's representative. (e) Release to other programs or authorities. (1) Upon receiving the informed written consent of the individual or, if appropriate, the individual's representative, the State unit may release personal information to another agency or organization for its program purposes only to the extent that the information may be released to the involved individual or the individual's representative and only to the extent that the other agency or organization demonstrates that the information requested is necessary for its program. (2) Medical or psychological information that the State unit determines may be harmful to the individual may be released if the other agency or organization assures the State unit that the information will be used only for the purpose for which it is being provided and will not be further released to the individual. (3) The State unit shall release personal information if required by Federal law or regulations. (4) The State unit shall release personal information in response to investigations in connection with law enforcement, fraud, or abuse, unless expressly prohibited by Federal or State laws or regulations, and in response to an order issued by a judge, magistrate, or other authorized judicial officer. (5) The State unit also may release personal information in order to protect the individual or others if the individual poses a threat to his or her safety or to the safety of others. (Authority: Sections 12(c) and 101(a)(6)(A) of the Act; 29 U.S.C. 711(c) and 721(a)(6)(A)) 361.39 State-imposed requirements. The State plan must assure that the designated State unit identifies upon request those regulations and policies relating to the administration or operation of its vocational rehabilitation program that are State-imposed, including any regulations or policy based on State interpretation of any Federal law, regulations, or guideline. (Authority: Section 17 of the Act; 29 U.S.C. 716) 361.40 Reports. The State plan must assure that the State unit-- (a) Will submit reports in the form and detail and at the time required by the Secretary, including reports required under sections 13, 14, and 101(a)(10) of the Act; and (b) Will comply with any requirements necessary to ensure the correctness and verification of those reports. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 101(a)(10) of the Act; 29 U.S.C. 721(a)(10)) STATE PLAN CONTENT: PROVISION AND SCOPE OF SERVICES 361.41 Processing referrals and applications. (a) Referrals. The State plan must assure that the designated State unit has established and implemented standards for the prompt and equitable handling of referrals of individuals for vocational rehabilitation services. The standards must include timelines for making good faith efforts to inform these individuals of application requirements and to gather information necessary to initiate an assessment for determining eligibility and priority for services. (b) Applications. (1) The State plan must assure that once an individual has submitted an application for vocational rehabilitation services, an eligibility determination will be made within 60 days, unless-- (i) Exceptional and unforeseen circumstances beyond the control of the agency preclude a determination within 60 days and the agency and the individual agree to a specific extension of time; or (ii) An extended evaluation is necessary, in accordance with 361.42(d). (2) An individual is considered to have submitted an application when the individual or the individual's representative, as appropriate,-- (i) Has completed and signed an agency application form or has otherwise requested services; (ii) Has provided information necessary to initiate an assessment to determine eligibility and priority for services; and (iii) Is available to complete the assessment process. (3) The designated State unit shall ensure that its application forms are widely available throughout the State. (Authority: Sections 101(a)(6)(A) and 102(a)(5)(A) of the Act; 29 U.S.C. 721(a)(6)(A) and 722(a)(5)(A)) 361.42 Assessment for determining eligibility and priority for services. The State plan must assure that, in order to determine whether an individual is eligible for vocational rehabilitation services and the individual's priority under an order of selection for services (if the State is operating under an order of selection), the designated State unit will conduct an assessment for determining eligibility and priority for services. The assessment must be conducted in the most integrated setting possible, consistent with the individual's needs and informed choice, and in accordance with the following provisions: (a) Eligibility requirements. (1) Basic requirements. The State plan must assure that the State unit's determination of an applicant's eligibility for vocational rehabilitation services is based only on the following requirements: (i) A determination that the applicant has a physical or mental impairment. (ii) A determination that the applicant's physical or mental impairment constitutes or results in a substantial impediment to employment for the applicant. (iii) A presumption, in accordance with paragraph (a)(2) of this section, that the applicant can benefit in terms of an employment outcome from the provision of vocational rehabilitation services. (iv) A determination that the applicant requires vocational rehabilitation services to prepare for, enter into, engage in, or retain gainful employment consistent with the applicant's strengths, resources, priorities, concerns, abilities, capabilities, and informed choice. (2) Presumption of benefit. The State plan must assure that the designated State unit will presume that an applicant who meets the eligibility requirements in paragraphs (a)(1)(i) and (ii) of this section can benefit in terms of an employment outcome unless it demonstrates, based on clear and convincing evidence, that the applicant is incapable of benefitting in terms of an employment outcome from vocational rehabilitation services. (3) Limited presumption for Social Security beneficiaries. The State plan must assure that, if an applicant has appropriate evidence, such as an award letter, that establishes the applicant's eligibility for Social Security benefits under Title II or Title XVI of the Social Security Act, the designated State unit will presume that the applicant-- (i) Meets the eligibility requirements in paragraphs (a)(1)(i) and (ii) of this section; and (ii) Has a severe physical or mental impairment that seriously limits one or more functional capacities in terms of an employment outcome. (b) Prohibited factors. The State plan must assure that-- (1) No duration of residence requirement is imposed that excludes from services any applicant who is present in the State; (2) No applicant or group of applicants is excluded or found ineligible solely on the basis of the type of disability; (3) The eligibility requirements are applied without regard to the age, gender, race, color, creed, or national origin of the applicant; and (4) The eligibility requirements are applied without regard to the particular service needs or anticipated cost of services required by an applicant or the income level of an applicant or applicant's family. (c) Review and assessment of data for eligibility determination. Except as provided in paragraph (d) of this section, the designated State unit shall base its determination of each of the basic eligibility requirements in paragraph (a) of this section on-- (1) A review and assessment of existing data, including counselor observations, education records, information provided by the individual or the individual's family, information used by the Social Security Administration, and determinations made by officials of other agencies; and (2) To the extent existing data do not describe the current functioning of the individual or are unavailable, insufficient, or inappropriate to make an eligibility determination, an assessment of additional data resulting from the provision of vocational rehabilitation services, including assistive technology devices and services and worksite assessments, that are necessary to determine whether an individual is eligible. (d) Extended evaluation for individuals with severe disabilities. (1) Prior to any determination that an individual with a severe disability is incapable of benefitting from vocational rehabilitation services in terms of an employment outcome because of the severity of that individual's disability, the State unit shall conduct an extended evaluation to determine whether or not there is clear and convincing evidence to support such a determination. (2) During the extended evaluation period, which may not exceed 18 months, vocational rehabilitation services must be provided in the most integrated setting possible, consistent with the informed choice of the individual. (3) During the extended evaluation period, the State unit shall develop a written plan for determining eligibility and for determining the nature and scope of services required to achieve an employment outcome. The State unit may provide during this period only those services that are necessary to make these two determinations. (4) The State unit shall assess the individual's progress as frequently as necessary, but at least once every 90 days, during the extended evaluation period. (5) The State unit shall terminate extended evaluation services at any point during the 18-month extended evaluation period if the State unit determines that-- (i) There is sufficient evidence to conclude that the individual can benefit from the provision of vocational rehabilitation services in terms of an employment outcome; or (ii) There is clear and convincing evidence that the individual is incapable of benefitting from vocational rehabilitation services in terms of an employment outcome. (e) Data for determination of priority for services under an order of selection. If the State unit is operating under an order of selection for services, as provided in 361.36, the State unit shall base its priority assignments on-- (1) A review of the data that was developed under paragraphs (c) and (d) of this section to make the eligibility determination; and (2) An assessment of additional data, to the extent necessary. (Authority: Sections 7(22)(A)(ii), 7(22)(C)(iii), 101(a)(9)(A), 101(a)(14), 101(a)(31), 102(a)(1), 102(a)(2), 102(a)(3), 102(a)(4), 103(a)(4), and 103(a)(6) of the Act; 29 U.S.C. 706(22)(A)(ii), 706(22)(C)(iii), 721(a)(9)(a), 721(a)(14), 721(a)(31), 722(a)(1), 722(a)(2), 722(a)(3), 722(a)(4), 723(a)(4), and 723(a)(6)) NOTE: "Clear and convincing evidence" means that the designated State unit shall have a high degree of certainty before it can conclude that an individual is incapable of benefitting from services in terms of an employment outcome. The "clear and convincing" standard constitutes the highest standard used in our civil system of law and is to be individually applied on a case-by-case basis. The term "clear" means unequivocal. Given these requirements, a review of existing information generally would not provide clear and convincing evidence. For example, the use of an intelligence test result alone would not constitute clear and convincing evidence. Clear and convincing evidence might include a description of assessments, including situational assessments and supported employment assessments, from service providers who have concluded that they would be unable to meet the individual's needs due to the severity of the individual's disability. The demonstration of "clear and convincing evidence" must include, if appropriate, a functional assessment of skill development activities, with any necessary supports (including assistive technology), in real life settings. (S. Rep. No. 357, 102d Cong., 2d. Sess. 37-38 (1992)) 361.43 Procedures for ineligibility determination. The State plan must assure that if the State unit determines that an applicant is ineligible for vocational rehabilitation services or determines that an individual receiving services under an individualized written rehabilitation program is no longer eligible for services, the State unit shall-- (a) Make the determination only after providing an opportunity for full consultation with the individual or, as appropriate, with the individual's representative; (b) Inform the individual in writing, supplemented as necessary by other appropriate modes of communication consistent with the informed choice of the individual, of the ineligibility determination, including the reasons for that determination, the requirements under this section, and the means by which the individual may express and seek remedy for any dissatisfaction, including the procedures for review of a determination by the rehabilitation counselor or coordinator in accordance with 361.57; (c) Provide the individual with a description of services available from a client assistance program established under 34 CFR Part 370 and information on how to contact that program; and (d) Review within 12 months and annually thereafter if requested by the individual or, if appropriate, by the individual's representative any ineligibility determination that is based on a finding that the individual is incapable of achieving an employment outcome. This review need not be conducted in situations in which the individual has refused it, the individual is no longer present in the State, the individual's whereabouts are unknown, or the individuals medical condition is rapidly progressive or terminal. (Authority: Sections 101(a)(9)(D), 102(a)(6), and 102(c) of the Act; 29 U.S.C. 721(a)(9), 722(a)(6), and 722(c)) 361.44 Closure without eligibility determination. The State plan must assure that the State unit may not close an applicant's record of services prior to making an eligibility determination unless the applicant declines to participate in, or is unavailable to complete an assessment for determining eligibility and priority for services, and the State unit has made a reasonable number of attempts to contact the applicant or, if appropriate, the applicant's representative to encourage the applicant's participation. (Authority: Sections 12(c) and 101(a)(6)(A) of the Act; 29 U.S.C. 711(c) and 721(a)(6)) 361.45 Development of the individualized written rehabilitation program. (a) Purpose. The State plan must assure that the State unit conducts an assessment for determining vocational rehabilitation needs for each eligible individual or, if the State is operating under an order of selection, for each eligible individual to whom the State is able to provide services. The purpose of this assessment is to determine the long-term vocational goal, intermediate rehabilitation objectives, and the nature and scope of vocational rehabilitation services to be included in the IWRP, which must be designed to achieve an employment outcome that is consistent with the individual's unique strengths, priorities, concerns, abilities, capabilities, career interests, and informed choice. (b) Procedural requirements. The State plan must assure that-- (1) The IWRP is developed jointly, agreed to, and signed by the vocational rehabilitation counselor or coordinator and the individual or, as appropriate, the individual's representative within the framework of a counseling and guidance relationship; (2) The State unit has established and implemented standards for the prompt development of IWRPs for the individuals identified under paragraph (a) of this section, including timelines that take into consideration the needs of the individual; (3) The State unit advises each individual or, as appropriate, the individual's representative of all State unit procedures and requirements affecting the development and review of an IWRP, including the availability of appropriate modes of communication; (4) In developing an IWRP for a student with a disability who is receiving special education services, the State unit considers the student's individualized education program; (5) The State unit reviews the IWRP with the individual or, as appropriate, the individual's representative as often as necessary, but at least once each year to assess the individual's progress in meeting the objectives identified in the IWRP; (6) The State unit incorporates into the IWRP any revisions that are necessary to reflect changes in the individual's vocational goal, intermediate objectives, or vocational rehabilitation services, and obtains the agreement and signature of the individual or, as appropriate, of the individual's representative to the revisions; and (7) The State unit promptly provides each individual or, as appropriate, the individual's representative, a copy of the IWRP and its amendments in the native language, or appropriate mode of communication, of the individual or, as appropriate, of the individual's representative. (c) Data for preparing the IWRP. (1) Preparation without comprehensive assessment. To the extent possible, the vocational goal, intermediate objectives, and the nature and scope of rehabilitation services to be included in the individual's IWRP must be determined based on the data used for the assessment of eligibility and priority for services under section 361.42. (2) Preparation based on comprehensive assessment. (i) If additional data are necessary to prepare the IWRP, the designated State unit shall conduct a comprehensive assessment of the unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and needs, including the need for supported employment services, of an eligible individual, in the most integrated setting possible, consistent with the informed choice of the individual. (ii) The comprehensive assessment must be limited to information that is necessary to identify the rehabilitation needs of the individual and develop the IWRP and may, to the extent needed, include-- (A) An analysis of pertinent medical, psychiatric, psychological, neuropsychological, and other pertinent vocational, educational, cultural, social, recreational, and environmental factors, and related functional limitations, that affect the employment and rehabilitation needs of the individual; (B) An analysis of the individual's personality, career interests, interpersonal skills, intelligence and related functional capacities, educational achievements, work experience, vocational aptitudes, personal and social adjustments, and employment opportunities; (C) An appraisal of the individual's patterns of work behavior and services needed to acquire occupational skills and to develop work attitudes, work habits, work tolerance, and social and behavior patterns suitable for successful job performance; and (D) An assessment, through provision of rehabilitation technology services, of the individual's capacities to perform in a work environment, including in an integrated setting, to the maximum extent feasible and consistent with the individual's informed choice. (iii) In preparing a comprehensive assessment, the State unit shall use, to the maximum extent possible and appropriate and in accordance with confidentiality requirements, existing information, including information that is provided by the individual, the family of the individual, and education agencies. (Authority: Sections 7(22)(B), 102(b)(1)(A), and 102(b)(2); 29 U.S.C. 706(5), 721(a)(9), 722, and 723(a)(1)) 361.46 Content of the individualized written rehabilitation program. (a) General requirements. The State plan must assure that each IWRP includes, as appropriate, statements concerning-- (1) The specific long-term vocational goal, which must be based on the assessment for determining vocational rehabilitation needs, including the individual's career interests, and must be, to the extent appropriate and consistent with the informed choice of the individual, in an integrated setting; (2) The specific intermediate rehabilitation objectives related to the attainment of the long-term vocational goal, based on the assessment for determining vocational rehabilitation needs and consistent with the informed choice of the individual; (3) The specific rehabilitation services under 361.48 to be provided to achieve the established intermediate rehabilitation objectives, including, if appropriate, rehabilitation technology services and on-the-job and related personal assistance services; (4) The projected dates for the initiation of each vocational rehabilitation service, the anticipated duration of each service, and the projected timeframe for the achievement of the individual's vocational goal; (5) A procedure and schedule for periodic review and evaluation of progress toward achieving intermediate rehabilitation objectives based upon objective criteria; (6) How, in the words of the individual or, as appropriate, in the words of the individual's representative, the individual was informed about and involved in choosing among alternative goals, objectives, services, providers, and methods used to procure or provide services; (7) The terms and conditions for the provision of vocational rehabilitation services, including-- (i) The responsibilities of the individual in implementing the IWRP; (ii) The extent of the individual's participation in the cost of services; (iii) The extent to which goods and services will be provided in the most integrated settings possible, consistent with the informed choices of the individual; (iv) The extent to which comparable services and benefits are available to the individual under any other program; and (v) The entity or entities that will provide the services and the process used to provide or procure the services; (8) The rights of the individual under this part and the means by which the individual may express and seek remedy for any dissatisfaction, including the opportunity for a review of rehabilitation counselor or coordinator determinations under 361.57; (9) The availability of a client assistance program established under 34 CFR Part 370; and (10) The basis on which the individual has been determined to have achieved an employment outcome in accordance with 361.56. (b) Supported employment requirements. The State plan must assure that the IWRP for individuals with the most severe disabilities for whom a vocational goal in a supported employment setting has been determined to be appropriate will also contain-- (1) A description of the supported employment services to be provided by the State unit; and (2) A description of the extended services needed and identification of the source of extended services or, in the event that identification of the source is not possible at the time the IWRP is developed, a statement explaining the basis for concluding that there is a reasonable expectation that services will become available. (c) Post-employment services. The State plan must assure that the IWRP for each individual contains statements concerning-- (1) The expected need for post-employment services, based on an assessment during the development of the IWRP; (2) A reassessment of the need for post-employment services prior to the determination that the individual has achieved an employment outcome; (3) A description of the terms and conditions for the provision of any post-employment services, including the anticipated duration of those services, subsequent to the achievement of an employment outcome by the individual; and (4) If appropriate, a statement of how post-employment services will be provided or arranged through cooperative agreements with other service providers. (d) Coordination of services for students with disabilities who are receiving special education services. The State plan must assure that the IWRP for a student with a disability who is receiving special education services is coordinated with the individualized education program (IEP) for that individual in terms of the goals, objectives, and services identified in the IEP. (e) Ineligibility. The State plan must assure that the decision that an individual is not capable of achieving an employment outcome and is no longer eligible to receive services under an IWRP is made in accordance with the requirements in 361.43. The decision, and the reasons on which the decision was based, must be included as an amendment to the IWRP. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 101(a)(9), 102(b)(1), 102(c), and 635(b)(6) of the Act; 29 U.S.C. 721(a)(9), 722, and 795n) 361.47 Record of services. The State plan must assure that the designated State unit maintains for each applicant or eligible individual a record of services that includes, to the extent pertinent, the following documentation: (a) If an applicant has been determined to be an eligible individual, documentation supporting that determination in accordance with the requirements in 361.42. (b) If an applicant has been determined to be ineligible, documentation supporting that determination in accordance with the requirements of 361.43. (c) Documentation supporting the determination that an individual has a severe disability or a most severe disability. (d) If an individual with a severe disability requires an extended evaluation in order to determine whether the individual is an eligible individual, documentation supporting the need for an extended evaluation, documentation supporting the periodic assessments conducted during the extended evaluation, and the written plan developed during the extended evaluation, in accordance with the requirements in 361.42(d). (e) The IWRP, and any amendments to the IWRP, containing the information required under 361.46. (f) In accordance with 361.45(a), documentation supporting the development of the long-term vocational goal, intermediate rehabilitation objectives, and nature and scope of services included in the individual's IWRP and, for students with disabilities who are receiving special education services, in the student's IEP. (g) In the event that an individual's IWRP provides for services or a job placement in a non-integrated setting, a justification for that non-integrated setting. (h) Documentation of the periodic reviews and evaluations of progress toward achieving intermediate rehabilitation objectives conducted under 361.46(a)(5). (i) In the event that an individual obtains competitive employment, verification that the individual is compensated at or above the minimum wage and that the individuals wage and level of benefits are not less than that customarily paid by the employer for the same or similar work performed by non-disabled individuals in accordance with 361.5(b)(10)(ii). (j) Documentation concerning any action and decision resulting from a request by an individual for review of a rehabilitation counselor or coordinator determination under 361.57. (Authority: Sections 101(a)(6) and 101(a)(9) of the Act; 29 U.S.C. 721(a)(6) and 721(a)(9)) 361.48 Scope of vocational rehabilitation services for individuals with disabilities. (a) The State plan must assure that, as appropriate to the vocational rehabilitation needs of each individual and consistent with each individual's informed choice, the following vocational rehabilitation services are available: (1) Assessment for determining eligibility and priority for services in accordance with 361.42. (2) Assessment for determining vocational rehabilitation needs in accordance with 361.45. (3) Vocational rehabilitation counseling and guidance. (4) Referral and other services necessary to help applicants and eligible individuals secure needed services from other agencies and to advise those individuals about client assistance programs established under 34 CFR Part 370. (5) Physical and mental restoration services in accordance with the definition of that term in 361.5(b)(35). (6) Vocational and other training services, including personal and vocational adjustment training, books, tools, and other training materials, except that no training or training services in an institution of higher education (universities, colleges, community or junior colleges, vocational schools, technical institutes, or hospital schools of nursing) may be paid for with funds under this part unless maximum efforts have been made by the State unit and the individual to secure grant assistance in whole or in part from other sources to pay for that training. (7) Maintenance, in accordance with the definition of that term in 361.5(b)(31). (8) Transportation in connection with the rendering of any vocational rehabilitation service and in accordance with the definition of that term in 361.5(b)(49). (9) Vocational rehabilitation services to family members of an applicant or eligible individual if necessary to enable the applicant or eligible individual to achieve an employment outcome. (10) Interpreter services for individuals who are deaf and tactile interpreting services for individuals who are deaf-blind. (11) Reader services, rehabilitation teaching services, and orientation and mobility services for individuals who are blind. (12) Recruitment and training services to provide new employment opportunities in the fields of rehabilitation, health, welfare, public safety, law enforcement, and other appropriate public service employment. (13) Job search and placement assistance and job retention services. (14) Supported employment services in accordance with the definition of that term in 361.5(b)(46). (15) Personal assistance services in accordance with the definition of that term in 361.5(b)(34). (16) Post-employment services in accordance with the definition of that term in 361.5(b)(37). (17) Occupational licenses, tools, equipment, initial stocks, and supplies. (18) Rehabilitation technology in accordance with the definition of that term in 361.5(b)(39), including vehicular modification, telecommunications, sensory, and other technological aids and devices. (19) Transition services in accordance with the definition of that term in 361.5(b)(47). (20) Other goods and services determined necessary for the individual with a disability to achieve an employment outcome. (b) The State plan also must describe-- (1) The manner in which a broad range of rehabilitation technology services will be provided at each stage of the rehabilitation process and on a statewide basis; (2) The training that will be provided to vocational rehabilitation counselors, client assistance personnel, and other related services personnel on the provision of rehabilitation technology services; (3) The manner in which assistive technology devices and services will be provided or worksite assessments will be made as part of the assessment for determining eligibility and vocational rehabilitation needs of an individual; and (4) The manner in which on-the-job and other related personal assistance services will be provided to assist individuals while they are receiving vocational rehabilitation services. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 101(a)(5)(C), 101(a)(26), 101(a)(31), and 103(a) of the Act; 29 U.S.C. 721(a)(5)(C), 721(a)(26), 721(a)(31), and 723(a)) 361.49 Scope of vocational rehabilitation services for groups of individuals with disabilities. (a) The State plan may also provide for the following vocational rehabilitation services for the benefit of groups of individuals with disabilities: (1) The establishment, development, or improvement of a public or other nonprofit community rehabilitation program that is used to provide services that promote integration and competitive employment, including under special circumstances, the construction of a facility for a public or nonprofit community rehabilitation program. Examples of "special circumstances" include the destruction by natural disaster of the only available center serving an area or a State determination that construction is necessary in a rural area because no other public agencies or private nonprofit organizations are currently able to provide services to individuals. (2) Telecommunications systems that have the potential for substantially improving vocational rehabilitation service delivery methods and developing appropriate programming to meet the particular needs of individuals with disabilities, including telephone, television, video description services, satellite, tactile-vibratory devices, and similar systems, as appropriate. (3) Special services to provide recorded material or video description services for individuals who are blind, captioned television, films, or video cassettes for individuals who are deaf, tactile materials for individuals who are deaf-blind, and other special services that provide information through tactile, vibratory, auditory, and visual media. (4) Technical assistance and support services, such as job site modification and other reasonable accommodations, to businesses that are not subject to Title I of the Americans with Disabilities Act of 1990 and that are seeking to employ individuals with disabilities. (5) In the case of small business enterprises operated by individuals with the most severe disabilities under the supervision of the State unit, including enterprises established under the Randolph-Sheppard program, management services and supervision, acquisition of equipment, initial stocks and supplies, and initial operating expenses, in accordance with the following requirements: (i) "Management services and supervision" includes inspection, quality control, consultation, accounting, regulating, in-service training, and related services provided on a systematic basis to support and improve small business enterprises operated by individuals with the most severe disabilities. "Management services and supervision" may be provided throughout the operation of the small business enterprise. (ii) "Initial stocks and supplies" includes those items necessary to the establishment of a new business enterprise during the initial establishment period, which may not exceed six months. (iii) Costs of establishing a small business enterprise may include operational costs during the initial establishment period, which may not exceed six months. (iv) If the State plan provides for these services, it must contain an assurance that only individuals with the most severe disabilities will be selected to participate in this supervised program. (v) If the State plan provides for these services and the State unit chooses to set aside funds from the proceeds of the operation of the small business enterprises, the State plan also must assure that the State unit maintains a description of the methods used in setting aside funds and the purposes for which funds are set aside. Funds may be used only for small business enterprises purposes, and benefits that are provided to operators from set-aside funds must be provided on an equitable basis. (6) Other services that promise to contribute substantially to the rehabilitation of a group of individuals but that are not related directly to the IWRP of any one individual. Examples of those other services might include the purchase or lease of a bus to provide transportation to a group of applicants or eligible individuals or the purchase of equipment or instructional materials that would benefit a group of applicants or eligible individuals. (b) If the State plan provides for vocational rehabilitation services for groups of individuals, the State plan must assure that the designated State unit-- (1) Develops and maintains written policies covering the nature and scope of each of the vocational rehabilitation services it provides and the criteria under which each service is provided; and (2) Maintains information to ensure the proper and efficient administration of those services in the form and detail and at the time required by the Secretary, including the types of services provided, the costs of those services, and, to the extent feasible, estimates of the numbers of individuals benefitting from those services. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 12(c), 101(a)(6), and 103(b) of the Act; 29 U.S.C. 711(c), 721(a)(6), and 723(b)) 361.50 Written policies governing the provision of services for individuals with disabilities. The State plan must assure that the State unit develops and maintains written policies covering the nature and scope of each of the vocational rehabilitation services specified in 361.48 and the criteria under which each service is provided. The policies must ensure that the provision of services is based on the rehabilitation needs of each individual as identified in that individual's IWRP and is consistent with the individuals informed choice. The written policies may not establish any arbitrary limits on the nature and scope of vocational rehabilitation services to be provided to the individual to achieve an employment outcome. The policies must be developed in accordance with the following provisions: (a) Out-of-State services. (1) The State unit may establish a preference for in-State services, provided that the preference does not effectively deny an individual a necessary service. If the individual chooses an out-of-State service at a higher cost than an in-State service, if either service would meet the individual's rehabilitation needs, the designated State unit is not responsible for those costs in excess of the cost of the in-State service. (2) The State unit may not establish policies that effectively prohibit the provision of out-of-State services. (b) Payment for services. (1) The State unit shall establish and maintain written policies to govern the rates of payment for all purchased vocational rehabilitation services. (2) The State unit may establish a fee schedule designed to ensure a reasonable cost to the program for each service, provided that the schedule is-- (i) Not so low as to effectively deny an individual a necessary service; and (ii) Not absolute and permits exceptions so that individual needs can be addressed. (3) The State unit may not place absolute dollar limits on specific service categories or on the total services provided to an individual. (c) Duration of services. (1) The State unit may establish reasonable time periods for the provision of services provided that the time periods are-- (i) Not so short as to effectively deny an individual a necessary service; and (ii) Not absolute and permit exceptions so that individual needs can be addressed. (2) The State unit may not establish absolute time limits on the provision of specific services or on the provision of services to an individual. The duration of each service needed by an individual must be determined on an individual basis and reflected in that individual's IWRP. (d) Authorization of services. The State unit shall establish policies related to the timely authorization of services, including any conditions under which verbal authorization can be given. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 12(c), 12(e)(2)(A), and 101(a)(6) of the Act and 29 U.S.C. 711(c), 711(e)(2)(A), and 721(a)(6)) 361.51 Written standards for facilities and providers of services. The State plan must assure that the designated State unit establishes, maintains, makes available to the public, and implements written minimum standards for the various types of facilities and providers of services used by the State unit in providing vocational rehabilitation services, in accordance with the following requirements: (a) Accessibility of facilities. Any facility in which vocational rehabilitation services are provided must be accessible to individuals receiving services and must comply with the requirements of the Architectural Barriers Act of 1968, the Uniform Accessibility Standards and their implementing regulations in 41 CFR Part 101, Subpart 101-19.6, the Americans with Disabilities Act of 1990, and section 504 of the Act. (b) Personnel standards. (1) Qualified personnel. Providers of vocational rehabilitation services shall use qualified personnel, in accordance with any applicable national or State-approved or -recognized certification, licensing, or registration requirements, or, in the absence of these requirements, other comparable requirements (including State personnel requirements), that apply to the profession or discipline in which that category of personnel is providing vocational rehabilitation services. (2) Affirmative action. Providers of vocational rehabilitation services shall take affirmative action to employ and advance in employment qualified individuals with disabilities. (3) Special communication needs personnel. Providers of vocational rehabilitation services shall-- (i) Include among their personnel, or obtain the services of, individuals able to communicate in the native languages of applicants and eligible individuals who have limited English speaking ability; and (ii) Ensure that appropriate modes of communication for all applicants and eligible individuals are used. (c) Fraud, waste, and abuse. Providers of vocational rehabilitation services shall have adequate and appropriate policies and procedures to prevent fraud, waste, and abuse. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 12(e)(2)(B), (D), and (E) and 101(a)(6)(B) of the Act; 29 U.S.C. 711(e) and 721(a)(6)(B)) 361.52 Opportunity to make informed choices. The State plan must describe the manner in which the State unit will provide each applicant, including individuals who are receiving services during an extended evaluation, and each eligible individual the opportunity to make informed choices throughout the vocational rehabilitation process in accordance with the following requirements: (a) Each State unit, in consultation with its State Rehabilitation Advisory Council, if it has one, shall develop and implement written policies and procedures that enable each individual to make an informed choice with regard to the selection of a long-term vocational goal, intermediate rehabilitation objectives, vocational rehabilitation services, including assessment services, and service providers. These policies and procedures must ensure that each individual receives, through appropriate modes of communication, information concerning the availability and scope of informed choice, the manner in which informed choice may be exercised, and the availability of support services for individuals with cognitive or other disabilities who require assistance in exercising informed choice. (b) In developing an individual's IWRP, the State unit shall provide the individual, or assist the individual in acquiring, information necessary to make an informed choice about the specific services, including the providers of those services, that are needed to achieve the individual's vocational goal. This information must include, at a minimum, information relating to the cost, accessibility, and duration of potential services, the consumer satisfaction with those services to the extent that information relating to consumer satisfaction is available, the qualifications of potential service providers, the types of services offered by those providers, and the degree to which services are provided in integrated settings. (c) In providing, or assisting the individual in acquiring, the information required under paragraph (b) of this section, the State unit may use, but is not limited to, the following methods or sources of information: (1) State or regional lists of services and service providers. (2) Periodic consumer satisfaction surveys and reports. (3) Referrals to other consumers, local consumer groups, or disability advisory councils qualified to discuss the services or service providers. (4) Relevant accreditation, certification, or other information relating to the qualifications of service providers. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Sections 12(e)(1), 12(e)(2)(C) and (F), and 101(a)(29) of the Act; 29 U.S.C. 711(e) and 721(a)(29)) 361.53 Availability of comparable services and benefits. (a) The State plan must assure that-- (1) Prior to providing any vocational rehabilitation services to an eligible individual, or to members of the individual's family, except those services listed in paragraph (b) of this section, the State unit shall determine whether comparable services and benefits exist under any other program and whether those services and benefits are available to the individual; (2) If comparable services or benefits exist under any other program and are available to the eligible individual at the time needed to achieve the rehabilitation objectives in the individuals IWRP, the State unit shall use those comparable services or benefits to meet, in whole or in part, the cost of vocational rehabilitation services; and (3) If comparable services or benefits exist under any other program, but are not available to the individual at the time needed to satisfy the rehabilitation objectives in the individuals IWRP, the State unit shall provide vocational rehabilitation services until those comparable services and benefits become available. (b) The following services are exempt from a determination of the availability of comparable services and benefits under paragraph (a) of this section: (1) Assessment for determining eligibility and priority for services. (2) Assessment for determining vocational rehabilitation needs. (3) Vocational rehabilitation counseling, guidance, and referral services. (4) Vocational and other training services, such as personal and vocational adjustment training, books (including alternative format books accessible by computer and taped books), tools, and other training materials in accordance with 361.48(a)(6). (5) Placement services. (6) Rehabilitation technology. (7) Post-employment services consisting of the services listed under paragraphs (b)(1) through (6) of this section. (c) The requirements of paragraph (a) of this section also do not apply if-- (1) The determination of the availability of comparable services and benefits under any other program would delay the provision of vocational rehabilitation services to any individual who is determined to be at extreme medical risk, based on medical evidence provided by an appropriate qualified medical professional; or (2) An immediate job placement would be lost due to a delay in the provision of comparable services and benefits. (Authority: Section 101(a)(8) of the Act; 29 U.S.C. 721(a)(8)) 361.54 Participation of individuals in cost of services based on financial need. (a) No Federal requirement. There is no Federal requirement that the financial need of individuals be considered in the provision of vocational rehabilitation services. (b) State unit requirements. (1) The State unit may choose to consider the financial need of eligible individuals or individuals who are receiving services during an extended evaluation for purposes of determining the extent of their participation in the costs of vocational rehabilitation services, other than those services identified in paragraph (b)(3) of this section. (2) If the State unit chooses to consider financial need-- (i) It shall maintain written policies covering the determination of financial need; (ii) The State plan must specify the types of vocational rehabilitation services for which the unit has established a financial needs test; (iii) The policies must be applied uniformly to all individuals in similar circumstances; (iv) The policies may require different levels of need for different geographic regions in the State, but must be applied uniformly to all individuals within each geographic region; and (v) The policies must ensure that the level of an individual's participation in the cost of vocational rehabilitation services is-- (A) Reasonable; (B) Based on the individual's financial need, including consideration of any disability-related expenses paid by the individual; and (C) Not so high as to effectively deny the individual a necessary service. (3) The State plan must assure that no financial needs test is applied and no financial participation is required as a condition for furnishing the following vocational rehabilitation services: (i) Assessment for determining eligibility and priority for services, except those non-assessment services that are provided during an extended evaluation for an individual with a severe disability under 361.42(d). (ii) Assessment for determining vocational rehabilitation needs. (iii) Vocational rehabilitation counseling, guidance, and referral services. (iv) Placement services. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 12(c) of the Act; 29 U.S.C. 711(c)) 361.55 Review of extended employment in community rehabilitation programs or other employment under section 14(c) of the Fair Labor Standards Act. The State plan must assure that the State unit-- (a) Reviews and re-evaluates at least annually the status of each individual determined by the State unit to have achieved an employment outcome in an extended employment setting in a community rehabilitation program or other employment setting in which the individual is compensated in accordance with section 14(c) of the Fair Labor Standards Act. This review or re-evaluation must include input from the individual or, in an appropriate case, the individual's representative to determine the interests, priorities, and needs of the individual for employment in, or training for, competitive employment in an integrated setting in the labor market; (b) Makes maximum effort, including the identification of vocational rehabilitation services, reasonable accommodations, and other support services, to enable the eligible individual to benefit from training in, or to be placed in employment in, an integrated setting; and (c) Provides services designed to promote movement from extended employment to integrated employment, including supported employment, independent living, and community participation. (Authority: Section 101(a)(16) of the Act; 29 U.S.C. 721(a)(16)) 361.56 Individuals determined to have achieved an employment outcome. The State plan must assure that an individual is determined to have achieved an employment outcome only if the following requirements are met: (a) The provision of services under the individual's IWRP has contributed to the achievement of the employment outcome. (b) The employment outcome is consistent with the individual's strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice. (c) The employment outcome is in the most integrated setting possible, consistent with the individual's informed choice. (d) The individual has maintained the employment outcome for a period of at least 90 days. (e) At the end of the appropriate period under paragraph (d) of this section, the individual and the rehabilitation counselor or coordinator consider the employment outcome to be satisfactory and agree that the individual is performing well on the job. (Authority: Sections 12(c), 101(a)(6), and 106(a)(2) of the Act; 29 U.S.C. 711(c), 721(a)(6), and 726(a)(2)) 361.57 Review of rehabilitation counselor or coordinator determinations. The State plan must contain procedures, including standards of review under paragraph (b)(7) of this section, established by the director of the designated State unit to ensure that any applicant or eligible individual who is dissatisfied with any determinations made by a rehabilitation counselor or coordinator concerning the furnishing or denial of services may request, or, if appropriate, may request through the individuals representative, a timely review of those determinations. The procedures established by the director of the State unit must be in accordance with the following provisions: (a) Informal resolution. The State unit may establish an informal process to resolve a request for review without conducting a formal hearing. However, a State's informal process must be conducted and concluded within the time period established under paragraph (b)(1) of this section for holding a formal hearing. If informal resolution is not successful, a formal hearing must be conducted by the end of this same period, unless the parties agree to a specific extension of time. (b) Formal hearing procedures. Except as provided in paragraph (d) of this section, the State unit shall establish formal review procedures that provide that-- (1) A hearing by an impartial hearing officer, selected in accordance with paragraph (c) of this section, must be held within 45 days of an individuals request for review, unless informal resolution is achieved prior to the 45th day or the parties agree to a specific extension of time; (2) The State unit may not institute a suspension, reduction, or termination of services being provided under an IWRP pending a final determination of the formal hearing under this paragraph or informal resolution under paragraph (a) of this section, unless the individual or, in an appropriate case, the individual's representative so requests or the agency has evidence that the services have been obtained through misrepresentation, fraud, collusion, or criminal conduct on the part of the individual; (3) The individual or, if appropriate, the individual's representative must be afforded an opportunity to present additional evidence, information, and witnesses to the impartial hearing officer, to be represented by counsel or other appropriate advocate, and to examine all witnesses and other relevant sources of information and evidence; (4) The impartial hearing officer shall make a decision based on the provisions of the approved State plan, the Act, Federal vocational rehabilitation regulations, and State regulations and policies that are consistent with Federal requirements and shall provide to the individual or, if appropriate, the individual's representative and to the director of the designated State unit a full written report of the findings and grounds for the decision within 30 days of the completion of the hearing (5) If the director of the designated State unit decides to review the decision of the impartial hearing officer, the director shall notify in writing the individual or, if appropriate, the individual's representative of that intent within 20 days of the mailing of the impartial hearing officer's decision; (6) If the director of the designated State unit fails to provide the notice required by paragraph (b)(5) of this section, the impartial hearing officer's decision becomes a final decision; (7) The decision of the director of the designated State unit to review any impartial hearing officer's decision must be based on standards of review contained in written State unit policy; (8) If the director of the designated State unit decides to review the decision of the impartial hearing officer, the director shall provide the individual or, if appropriate, the individual's representative an opportunity to submit additional evidence and information relevant to the final decision; (9) The director may not overturn or modify a decision, or part of a decision, of an impartial hearing officer that supports the position of the individual unless the director concludes, based on clear and convincing evidence, that the decision of the impartial hearing officer is clearly erroneous because it is contrary to the approved State plan, the Act, Federal vocational rehabilitation regulations, or State regulations or policies that are consistent with Federal requirements; (10) Within 30 days of providing notice of intent to review the impartial hearing officers decision, the director of the designated State unit shall make a final decision and provide a full report in writing of the decision, including the findings and the statutory, regulatory, or policy grounds for the decision, to the individual or, if appropriate, the individual's representative; (11) The director of the designated State unit may not delegate responsibility to make any final decision to any other officer or employee of the designated State unit; and (12) Except for the time limitations established in paragraphs (b)(1) and (b)(5) of this section, each State's review procedures may provide for reasonable time extensions for good cause shown at the request of a party or at the request of both parties. (c) Selection of impartial hearing officers. Except as provided in paragraph (d) of this section, the impartial hearing officer for a particular case must be selected-- (1) From among the pool of persons qualified to be an impartial hearing officer, as defined in 361.5(b)(22), who are identified by the State unit, if the State unit is an independent commission, or jointly by the designated State unit and those members of the State Rehabilitation Advisory Council designated in section 102(d)(2)(C) of the Act, if the State has a Council; and (2)(i) On a random basis; or (ii) By agreement between the director of the designated State unit and the individual or, if appropriate, the individual's representative. (d) State fair hearing board. The provisions of paragraphs (b) and (c) of this section are not applicable if the State has a fair hearing board that was established before January 1, 1985, that is authorized under State law to review rehabilitation counselor or coordinator determinations and to carry out the responsibilities of the director of the designated State unit under this section. (e) Informing affected individuals. The State unit shall inform, through appropriate modes of communication, all applicants and eligible individuals of-- (1) Their right to review under this section, including the names and addresses of individuals with whom appeals may be filed; and (2) The manner in which an impartial hearing officer will be selected consistent with the requirements of paragraph (c) of this section. (f) Data collection. The director of the designated State unit shall collect and submit, at a minimum, the following data to the Secretary for inclusion each year in the annual report to Congress under section 13 of the Act: (1) The number of appeals to impartial hearing officers and the State director, including the type of complaints and the issues involved. (2) The number of decisions by the State director reversing in whole or in part a decision of the impartial hearing officer. (3) The number of decisions affirming the position of the dissatisfied individual assisted through the client assistance program, when that assistance is known to the State unit. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 102(b) and 102(d) of the Act; 29 U.S.C. 722(b) and 722(d)) Subpart C--Financing of State Vocational Rehabilitation Programs 361.60 Matching requirements. (a) Federal share. (1) General. Except as provided in paragraphs (a)(2) and (a)(3) of this section, the Federal share for expenditures made by the State unit under the State plan, including expenditures for the provision of vocational rehabilitation services, administration of the State plan, and the development and implementation of the strategic plan, is 78.7 percent. (2) Construction projects. The Federal share for expenditures made for the construction of a facility for community rehabilitation program purposes may not be more than 50 percent of the total cost of the project. (3) Innovation and expansion grant activities. The Federal share for the cost of innovation and expansion grant activities funded by appropriations under Part C of Title I of the Act is 90 percent. (b) Non-Federal share. (1) General. Except as provided in paragraphs (b)(2) and (b)(3) of this section, expenditures made under the State plan to meet the non-Federal share under this section must be consistent with the provisions of 34 CFR 80.24. (2) Third party in-kind contributions. Third party in-kind contributions specified in 34 CFR 80.24(a)(2) may not be used to meet the non-Federal share under this section. (3) Contributions by private entities. Expenditures made from contributions by private organizations, agencies, or individuals that are deposited in the account of the State agency or sole local agency in accordance with State law and that are earmarked, under a condition imposed by the contributor, may be used as part of the non-Federal share under this section if the following requirements are met: (i) The funds are earmarked for meeting in whole or in part the State's share for establishing a community rehabilitation program or constructing a particular facility for community rehabilitation program purposes. (ii) If the funds are earmarked for any other purpose under the State plan, the expenditures do not benefit in any way the donor, an individual to whom the donor is related by blood or marriage or with whom the donor has a close personal relationship, or an individual, entity, or organization with whom the donor shares a financial interest. The Secretary does not consider a donor's receipt from the State unit of a grant, subgrant, or contract with funds allotted under this part to be a benefit for the purposes of this paragraph if the grant, subgrant, or contract is awarded under the State's regular competitive procedures. (Authority: Sections 7(7), 101(a)(3), and 104 of the Act; 29 U.S.C. 706(7), 721(a)(3) and 724) NOTE: The Secretary notes that contributions may be earmarked in accordance with paragraph (b)(3)(ii) of this section for providing particular services (e.g., rehabilitation technology services); serving individuals with certain types of disabilities (e.g., individuals who are blind), consistent with the State's order of selection, if applicable; providing services to special groups that State or Federal law permits to be targeted for services (e.g., students with disabilities who are receiving special education services), consistent with the State's order of selection, if applicable; or carrying out particular types of administrative activities permissible under State law. Contributions also may be restricted to particular geographic areas to increase services or expand the scope of services that are available statewide under the State plan. However, if a contribution is earmarked for a restricted geographic area, expenditures from that contribution may be used to meet the non-Federal share requirement only if the State unit requests and the Secretary approves a waiver of statewideness, in accordance with 361.26. 361.61 Limitation on use of funds for construction expenditures. No more than 10 percent of a State's allotment for any fiscal year under section 110 of the Act may be spent on the construction of facilities for community rehabilitation program purposes. (Authority: Section 101(a)(17)(A) of the Act; 29 U.S.C. 721(a)(17)(A)) 361.62 Maintenance of effort requirements. (a) General requirements. (1) The Secretary reduces the amount otherwise payable to a State for a fiscal year by the amount by which the total expenditures from non-Federal sources under the State plan for the previous fiscal year were less than the total of those expenditures for the fiscal year two years prior to the previous fiscal year. For example, for fiscal year 1996, a State's maintenance of effort level is based on the amount of its expenditures from non-Federal sources for fiscal year 1994. Thus, if the State's non-Federal expenditures in 1996 are less than they were in 1994, the State has a maintenance of effort deficit, and the Secretary reduces the State's allotment in 1997 by the amount of that deficit. (2) If, at the time the Secretary makes a determination that a State has failed to meet its maintenance of effort requirements, it is too late for the Secretary to make a reduction in accordance with paragraph (a)(1) of this section, then the Secretary recovers the amount of the maintenance of effort deficit through audit disallowance. (b) Specific requirements for construction of facilities. If the State plan provides for the construction of a facility for community rehabilitation program purposes, the amount of the State's share of expenditures for vocational rehabilitation services under the plan, other than for the construction of a facility for community rehabilitation program purposes or the establishment of a facility for community rehabilitation purposes, must be at least equal to the expenditures for those services for the second prior fiscal year. If a State fails to meet the requirements of this paragraph, the Secretary recovers the amount of the maintenance of effort deficit through audit disallowance. (c) Separate State agency for vocational rehabilitation services for individuals who are blind. If there is a separate part of the State plan administered by a separate State agency to provide vocational rehabilitation services for individuals who are blind-- (1) Satisfaction of the maintenance of effort requirements under paragraphs (a) and (b) of this section are determined based on the total amount of a State's non-Federal expenditures under both parts of the State plan; and (2) If a State fails to meet any maintenance of effort requirement, the Secretary reduces the amount otherwise payable to the State for that fiscal year under each part of the plan in direct relation to the amount by which expenditures from non-Federal sources under each part of the plan in the previous fiscal year were less than they were for that part of the plan for the fiscal year two years prior to the previous fiscal year. (d) Waiver or modification. (1) The Secretary may waive or modify the maintenance of effort requirement in paragraph (a)(1) of this section if the Secretary determines that a waiver or modification is necessary to permit the State to respond to exceptional or uncontrollable circumstances, such as a major natural disaster or a serious economic downturn, that-- (i) Cause significant unanticipated expenditures or reductions in revenue; and (ii) Result in-- (A) A general reduction of programs within the State; or (B) The State making substantial expenditures in the vocational rehabilitation program for long-term purposes due to the one-time costs associated with the construction of a facility for community rehabilitation program purposes, the establishment of a facility for community rehabilitation program purposes, or the acquisition of equipment. (2) The Secretary may waive or modify the maintenance of effort requirement in paragraph (b) of this section or the 10 percent allotment limitation in 361.61 if the Secretary determines that a waiver or modification is necessary to permit the State to respond to exceptional or uncontrollable circumstances, such as a major natural disaster, that result in significant destruction of existing facilities and require the State to make substantial expenditures for the construction of a facility for community rehabilitation program purposes or the establishment of a facility for community rehabilitation program purposes in order to provide vocational rehabilitation services. (3) A written request for waiver or modification, including supporting justification, must be submitted to the Secretary as soon as the State determines that an exceptional or uncontrollable circumstance will prevent it from making its required expenditures from non-Federal sources. (Authority: Sections 101(a)(17) and 111(a)(2) of the Act; 29 U.S.C. 721(a)(17) and 731(a)(2)) 361.63 Program income. (a) Definition. Program income means gross income received by the State that is directly generated by an activity supported under this part. (b) Sources. Sources of program income include, but are not limited to, payments from the Social Security Administration for rehabilitating Social Security beneficiaries, payments received from workers' compensation funds, fees for services to defray part or all of the costs of services provided to particular individuals, and income generated by a State-operated community rehabilitation program. (c) Use of program income. (1) Except as provided in paragraph (c)(2) of this section, program income, whenever earned, must be used for the provision of vocational rehabilitation services, the administration of the State plan, and developing and implementing the strategic plan. Program income is considered earned when it is received. (2) Payments provided to a State from the Social Security Administration for rehabilitating Social Security beneficiaries may also be used to carry out programs under Part B of Title I of the Act (client assistance), Part C of Title I of the Act (innovation and expansion), Part C of Title VI of the Act (supported employment) and Title VII of the Act (independent living). (3) The State is authorized to treat program income as-- (i) An addition to the grant funds to be used for additional allowable program expenditures, in accordance with 34 CFR 80.25(g)(2); or (ii) A deduction from total allowable costs, in accordance with 34 CFR 80.25(g)(1). (4) Program income may not be used to meet the non-Federal share requirement under 361.60. (Authority: Section 108 of the Act; 29 U.S.C. 728; 34 CFR 80.25) 361.64 Obligation of Federal funds and program income. (a) Except as provided in paragraph (b) of this section, any Federal funds, including reallotted funds, that are appropriated for a fiscal year to carry out a program under this part that are not obligated by the State unit by the beginning of the succeeding fiscal year and any program income received during a fiscal year that is not obligated by the State unit by the beginning of the succeeding fiscal year must remain available for obligation by the State unit during that succeeding fiscal year. (b) Federal funds appropriated for a fiscal year remain available for obligation in the succeeding fiscal year only to the extent that the State unit met the matching requirement for those Federal funds by obligating, in accordance with 34 CFR 76.707, the non-Federal share in the fiscal year for which the funds were appropriated. (Authority: Section 19 of the Act; 29 U.S.C. 718) 361.65 Allotment and payment of Federal funds for vocational rehabilitation services. (a) Allotment. (1) The allotment of Federal funds for vocational rehabilitation services for each State is computed in accordance with the requirements of section 110 of the Act, and payments are made to the State on a quarterly basis, unless some other period is established by the Secretary. (2) If the State plan designates one State agency to administer, or supervise the administration of, the part of the plan under which vocational rehabilitation services are provided for individuals who are blind and another State agency to administer the rest of the plan, the division of the State's allotment is a matter for State determination. (b) Reallotment. (1) The Secretary determines not later than 45 days before the end of a fiscal year which States, if any, will not use their full allotment. (2) As soon as possible, but not later than the end of the fiscal year, the Secretary reallots these funds to other States that can use those additional funds during the current or subsequent fiscal year, provided the State can meet the matching requirement by obligating the non-Federal share of any reallotted funds in the fiscal year for which the funds were appropriated. (3) Funds reallotted to another State are considered to be an increase in the recipient State's allotment for the fiscal year for which the funds were appropriated. (Authority: Sections 110 and 111 of the Act; 29 U.S.C. 730 and 731) Subpart D--Strategic Plan for Innovation and Expansion of Vocational Rehabilitation Services 361.70 Purpose of the strategic plan. The State shall prepare a statewide strategic plan, in accordance with 361.71, to develop and use innovative approaches for achieving long-term success in expanding and improving vocational rehabilitation services, including supported employment services, provided under the State plan, including the supported employment supplement to the State plan required under 34 CFR Part 363. (Authority: Section 120 of the Act; 29 U.S.C. 740) 361.71 Procedures for developing the strategic plan. (a) Public input. (1) The State unit shall meet with and receive recommendations from members of the State Rehabilitation Advisory Council, if the State has a Council, and the Statewide Independent Living Council prior to developing the strategic plan. (2) The State unit shall solicit public input on the strategic plan prior to or at the public meetings on the State plan, in accordance with the requirements of 361.20. (3) The State unit shall consider the recommendations received under paragraphs (a)(1) and (a)(2) of this section and, if the State rejects any recommendations, shall include a written explanation of the reasons for those rejections in the strategic plan. (4) The State unit shall develop a procedure to ensure ongoing comment from the Council or Councils, if applicable, as the plan is being implemented. (b) Duration. The strategic plan must cover a three-year period. (c) Revisions. The State unit shall revise the strategic plan on an annual basis to reflect the unit's actual experience over the previous year and input from the State Rehabilitation Advisory Council, if the State has a Council, individuals with disabilities, and other interested parties. (d) Dissemination. The State unit shall disseminate widely the strategic plan to individuals with disabilities, disability organizations, rehabilitation professionals, and other interested persons and shall make the strategic plan available in accessible formats and appropriate modes of communication. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 122 of the Act; 29 U.S.C. 742) 361.72 Content of the strategic plan. The strategic plan must include-- (a) A statement of the mission, philosophy, values, and principles of the vocational rehabilitation program in the State; (b) Specific goals and objectives for expanding and improving the system for providing vocational rehabilitation services; (c) Specific multi-faceted and systemic approaches for accomplishing the objectives, including interagency coordination and cooperation, that build upon state-of-the-art practices and research findings and that implement the State plan and the supplement to the State plan submitted under 34 CFR Part 363; (d) A description of the specific programs, projects, and activities funded under this subpart, including how the programs, projects, and activities accomplish the objectives of the subpart, and the resource allocation and budget for the programs, projects, and activities; and (e) Specific criteria for determining whether the objectives have been achieved, including an assurance that the State will conduct an annual evaluation to determine the extent to which the objectives have been achieved and, if specific objectives have not been achieved, the reasons that the objectives have not been achieved and a description of alternative approaches that will be taken. (Approved by the Office of Management and Budget under control number 1820-0500.) (Authority: Section 121 of the Act; 29 U.S.C. 741) 361.73 Use of funds. (a) A State unit shall use all grant funds received under Title I, Part C of the Act to carry out programs and activities that are identified under the State's strategic plan, including but not limited to those programs and activities that are identified in paragraph (b) of this section. (b) A State unit shall use at least 1.5 percent of the funds received under section 111 of the Act to carry out one or more of the following types of programs and activities that are identified in the State's strategic plan: (1) Programs to initiate or expand employment opportunities for individuals with severe disabilities in integrated settings that allow for the use of on-the-job training to promote the objectives of Title I of the Americans with Disabilities Act of 1990. (2) Programs or activities to improve or expand the provision of employment services in integrated settings to individuals with sensory, cognitive, physical, and mental impairments who traditionally have not been served by the State vocational rehabilitation agency. (3) Programs or activities to maximize the ability of individuals with disabilities to use rehabilitation technology in employment settings. (4) Programs or activities that assist employers in accommodating, evaluating, training, or placing individuals with disabilities in the workplace of the employer consistent with the provisions of the Act and Title I of the Americans with Disabilities Act of 1990. These programs or activities may include short-term technical assistance or other effective strategies. (5) Programs or activities that expand and improve the extent and type of an individual's involvement in the review and selection of his or her training and employment goals. (6) Programs or activities that expand and improve opportunities for career advancement for individuals with severe disabilities. (7) Programs, projects, or activities designed to initiate, expand, or improve working relationships between vocational rehabilitation services provided under Title I of the Act and independent living services provided under Title VII of the Act. (8) Programs, projects, or activities designed to improve functioning of the system for delivering vocational rehabilitation services and to improve coordination and working relationships with other State agencies and local public agencies, business, industry, labor, community rehabilitation programs, and centers for independent living, including projects designed to-- (i) Increase the ease of access to, timeliness of, and quality of vocational rehabilitation services through the development and implementation of policies, procedures, systems, and interagency mechanisms for providing vocational rehabilitation services; (ii) Improve the working relationships between State vocational rehabilitation agencies and other State agencies, centers for independent living, community rehabilitation programs, educational agencies involved in higher education, adult basic education, and continuing education, and businesses, industry, and labor organizations, in order to create and facilitate cooperation in-- (A) Planning and implementing services; and (B) Developing an integrated system of community-based vocational rehabilitation services that includes appropriate transitions between service systems; and (iii) Improve the ability of professionals, advocates, business, industry, labor, and individuals with disabilities to work in cooperative partnerships to improve the quality of vocational rehabilitation services and job and career opportunities for individuals with disabilities. (9) Projects or activities that ensure that the annual evaluation of the effectiveness of the program in meeting the goals and objectives in the State plan, including the system for evaluating the performance of rehabilitation counselors, coordinators, and other personnel used in the State, facilitates and does not impede the accomplishment of the purpose of this part, including serving individuals with the most severe disabilities. (10) Projects or activities to support the initiation, expansion, and improvement of a comprehensive system of personnel development. (11) Programs, projects, or activities to support the provision of training and technical assistance to individuals with disabilities, business, industry, labor, community rehabilitation programs, and others regarding the implementation of the Rehabilitation Act Amendments of 1992, of Title V of the Act, and of the Americans with Disabilities Act of 1990. (12) Projects or activities to support the funding of the State Rehabilitation Advisory Council and the Statewide Independent Living Council. (Authority: Sections 101(a)(34)(B) and 123 of the Act; 29 U.S.C. 721(a)(34)(B) and 743) 361.74 Allotment of Federal funds. (a) The allotment and any reallotment of Federal funds under Title I, Part C of the Act are computed in accordance with the requirements of section 124 of the Act. (b) If at any time the Secretary determines that any amount will not be expended by a State in carrying out the purpose of this subpart, the Secretary makes that amount available to one or more other States that the Secretary determines will be able to use additional amounts during the fiscal year. Any amount made available to any State under this paragraph of this section is regarded as an increase in the State's allotment for that fiscal year. (Authority: Section 124 of the Act; 29 U.S.C. 744) PART 363--THE STATE SUPPORTED EMPLOYMENT SERVICES PROGRAM 2. The authority citation for part 363 continues to read as follows: AUTHORITY: 29 U.S.C. 795j-q, unless otherwise noted. 3. In 363.6, paragraphs (c)(1), (c)(2)(i), (c)(2)(ii), and the authority citation are revised to read as follows: 363.6 What definitions apply? * * * * * (c) * * * (1) Supported employment means-- (i) Competitive employment in an integrated setting with ongoing support services for individuals with the most severe disabilities-- (A) For whom competitive employment has not traditionally occurred or for whom competitive employment has been interrupted or intermittent as a result of a severe disability; and (B) Who, because of the nature and severity of their disabilities, need intensive supported employment services from the designated State unit and extended services after transition in order to perform this work; or (ii) Transitional employment for individuals with the most severe disabilities due to mental illness. (2) As used in the definition of Supported employment-- (i) Competitive employment means work-- (A) In the competitive labor market that is performed on a full-time or part-time basis in an integrated setting; and (B) For which an individual is compensated at or above the minimum wage, but not less than the customary or usual wage paid by the employer for the same or similar work performed by individuals who are not disabled. (ii) Integrated setting means a setting typically found in the community in which an individual with the most severe disabilities interacts with non-disabled individuals, other than non-disabled individuals who are providing services to that individual, to the same extent that non-disabled individuals in comparable positions interact with other persons. * * * * * (Authority: 29 U.S.C. 706(18), 711(c), and 795j) PART 376--SPECIAL PROJECTS AND DEMONSTRATIONS FOR PROVIDING TRANSITIONAL REHABILITATION SERVICES TO YOUTH WITH DISABILITIES 4. The authority citation for part 376 continues to read as follows: AUTHORITY: 29 U.S.C. 777a(b), unless otherwise noted. 5. In 376.4, paragraph (c) and the authority citation are revised to read as follows: 376.4 What definitions apply to this program? * * * * * (c) The definitions of Competitive employment, Integrated setting, On-going support services, Transitional employment, and Time-limited services in 34 CFR Part 380. * * * * * (Authority: 29 U.S.C. 711(c) and 777a(b)) Part 380--SPECIAL PROJECTS AND DEMONSTRATIONS FOR PROVIDING SUPPORTED EMPLOYMENT SERVICES TO INDIVIDUALS WITH THE MOST SEVERE DISABILITIES AND TECHNICAL ASSISTANCE PROJECTS 6. The authority citation for part 380 continues to read as follows: AUTHORITY: 29 U.S.C. 711(c) and 777a(c), unless otherwise noted. 7. In 380.9, paragraphs (c)(1)(i) and (c)(1)(ii) are revised to read as follows: 380.9 What definitions apply? * * * * * (c) * * * (1) * * * (i) Competitive employment means work-- (A) In the competitive labor market that is performed on a full-time or part-time basis in an integrated setting; and (B) For which an individual is compensated at or above the minimum wage, but not less than the customary or usual wage paid by the employer for the same or similar work performed by individuals who are not disabled. (ii) Integrated setting means a setting typically found in the community in which an individual with the most severe disabilities interacts with non-disabled individuals, other than non-disabled individuals who are providing services to that individual, to the same extent that non-disabled individuals in comparable positions interact with other persons. ---------- End of Document